Patient Service Representative

divh2Patient Service Representative/h2pStep into a role that puts patients first./ppVirginia Oral Facial Surgery is looking for a motivated Patient Service Representative to join our team. Our culture fosters family, purposeful work, individual accountability, and execution. Were looking for a self-starter interested in working in a fast-past and dynamic oral surgery environment to help promote exceptional patient service. This role is responsible for creating a positive patient experience and building a positive work environment./ppWhat Youll Do:/pulliConfirm and update patient identification, demographic, and insurance information./liliPrepare patient charts and documentation for upcoming appointments./liliPerform all check-in and check-out functions, including collecting necessary information and payments./liliObtain patient consents/authorizations and process insurance pre-authorizations and referrals./liliAnswer incoming calls promptly, document messages, and route inquiries to appropriate personnel./liliSchedule, reschedule, and coordinate patient appointments as needed./liliMaintain accurate and organized medical records./liliSupport overall front-office operations and assist with other duties as assigned./li/ulpWhat Youll Need:/pulliTwo (2) years of customer service experience, required./liliExperience with oral surgery or in a medical or dental practice, preferred./liliKnowledge of insurance processes, preferred./liliAbility to multitask./liliExcellent verbal and written communication skills./li/ulpWhat It Takes:/pulliAbility to lift 25 pounds./liliProlonged periods of sitting./li/ulpHow Well Take Care of You:/pulliMedical, dental, vision with employer contribution/liliLife Insurance/liliSupplemental Benefits/liliFlex-spending Accounts/liliDependent Care Accounts/liliPaid Time Off, including paid birthday leave/liliPaid Holidays/liliTraining Programs/lili401K Retirement, with employer contribution/liliEmployee Discounts/li/ul/div