Customer Care Specialist: Quick, Empathetic Support

QTAS

QTAS in Quincy, MA is seeking a Customer Service Associate to serve as the initial point of contact for clients and customers. You will address inquiries, guide troubleshooting steps, and communicate expected timelines to ensure satisfaction with products and services. You will escalate unresolved issues to the appropriate internal teams, provide timely updates, and maintain detailed client interaction logs to ensure follow-up and successful resolution while aiming for call handling quotas and #J-18808-Ljbffr QTAS

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Vacancy posted 1 day ago

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