Cross-Channel Customer Engagement Lead
Ross Stores
Ross Stores is seeking a Lead, Customer Engagement to drive customer engagement and credit marketing initiatives across channels. This role is vital in coordinating efforts among Marketing, Analytics, and external partners while ensuring timely execution and quality. The ideal candidate should have 5-7 years of experience in retail or marketing and possess strong skills in project management and communication. A hybrid work environment is offered. #J-18808-Ljbffr Ross Stores
$96.7k - $146.05k
...talents to Ross, our leading off‑price retail chain... ...always been bringing our customers a constant stream of... ...Purpose The Lead, Customer Engagement is responsible for... ...initiatives across channels. This role ensures the... ...workflows, coordinating cross‑functional efforts, and...SuggestedWork experience placementWork at officeLocal areaRemote work$96.7k - $146.05k
Lead, Customer Engagement General Purpose: The Lead, Customer Engagement drives the execution and operational... ...credit marketing initiatives across channels. This role ensures timely delivery of... ...end‑to‑end workflows, coordinates cross‑functional efforts, and supports campaign...SuggestedWork experience placementWork at officeLocal areaRemote work- Ross Stores, Inc. in Dublin, CA, is looking for a Lead, Customer Engagement to drive marketing initiatives across channels. The ideal candidate will have 5-7 years of experience in retail or marketing, along with strong computer and communication skills. This role involves...Suggested
$137k - $182k
...because it's right! Job Description The Customer Experience and Engagement Director is the operational and... ...satisfaction, growth and retention; leads and manages a high‑performing team focused... .... Collaborates with member‑facing cross‑functional teams (e.g., Quality, Government...SuggestedWork at office$65k - $85k
...Customer Service Coordinator We are seeking a customer-focused and detail-oriented Customer... ...customer issues and ensure timely follow-up. Cross-Functional Support Collaborate with... ...via phone, email, or other communication channels preferred. Skills Strong customer service...SuggestedFull timeWork at office$17.9 - $18.4 per hour
...family—a Fortune 100 company and the world’s leading off-price retailer. Job... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...of loyalty programs. Leads by example by engaging and interacting with all customers, and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$100k - $135k
Coreshell Technologies, Inc. is seeking a Program Manager based in San Leandro, CA, to manage complex customer projects and enhance customer relationships. The ideal candidate will have a Bachelor's degree in Chemistry or Engineering, along with 2+ years of program management...Full time$100k - $135k
Coreshell Technologies is seeking a Program Manager to oversee customer programs and manage relationships with various stakeholders. This role is crucial in ensuring project deliverables are met during the entire project lifecycle. Located in San Leandro, CA, the position...- Snowflake is seeking a Deal Desk Manager to lead the deal construct, negotiation, and cross-functional coordination with Sales and other corporate functions. You will drive the review and approval processes, ensuring alignment with company policies and revenue guidance....
$17.5 - $25.5 per hour
...GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is... ...of new cashiers and the cross‑training of other associates... ...exceptional results by engaging every guest on the... ...and service sales, omni‑channel, guest loyalty (including... ...to deliver exceptional customer service. Demonstrated...Full timePart timeWork experience placementLocal areaFlexible hoursShift workAfternoon shift- ...providing a positive experience to customers with Multi-State accounts... ...or initiatives. Collaborates cross-functionally to solve... ...consultants, brokers, and/or channels while acting as the KP representative... ...Renewal (RFR) response and engagement strategies are in alignment with...Contract workTemporary work
- ...is seeking a motivated Service Technician/Advisor in Dublin, California. In this role, you will troubleshoot bike repairs, install customer-selected accessories, and build lasting relationships with customers. The ideal candidate will have stellar hospitality skills, a...Flexible hours
$20 - $24.02 per hour
...Customer Service Lead NC, CA Job $20.00 - $24.02 per hour General Purpose Of Job: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during...Hourly payFull timeShift workEarly shift$200k - $300k
...States Avathon is the leading Industrial AI autonomy platform, helping customers across heavy industries... ...helping drive customer engagement and pipeline... ...Avathon's well established channel partnerships and Go-to-... ...systems. Collaborate cross-functionally with marketing...Full timeContract workTemporary workWork at officeLocal areaImmediate start- ...and an innate grasp of SaaS Customer Account Management. You have... ...working with resellers, VAR’s, and channel partners. You’re an... ...proficiency to elevate global engagement is a distinct advantage. Bonus... ...Methodologies Execute Upsell / Cross-Sell / Nurture / GTM /...Remote workFlexible hours
- MDC Precision, LLC is seeking an experienced customer service manager in Hayward, California. The role involves translating global strategy... ...daily customer service workflows. The successful candidate will lead and develop team members while maintaining performance targets...
- ...learning sessions, and amplifying outreach through both in‑person engagement and digital platforms. The ideal candidate is energetic,... ...upcoming sessions, speakers, and success stories through digital channels. Assist with promotional campaigns aligned with Mom Relaunch’...Local area
- ...Jack is helping Albertsons Media Collective hire! As a Lead on the Marketing Science Engagement team, you will be part of a fast-growing team and key subject... ...incrementality, attribution, and ROI analysis. Partner cross‑functionally with sales, product, engineering, and...
- ...Marshalls - 5350 Dublin Blvd, Persimmon Place, Dublin, CA 94568, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support...Immediate start
- Boot Barn in Livermore, California, is seeking a Key Holder to engage with customers and provide exceptional in-store experiences. In this role, you will lead by example, support store partners, and drive sales goals. Responsibilities include maintaining merchandising standards...
- ...What This Position Is All About Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead supports the execution of front‑of‑house priorities within the store, maintaining selling floor service and merchandising standards...Full timeWork experience placementLocal areaFlexible hoursWeekend workAfternoon shift
- ...Staff Technical Program Manager - AI in Pleasanton, CA, with hybrid work and in-person days on Tuesdays and Wednesdays. You will lead cross‑functional AI programs to automate workflows, improve efficiency, and deliver measurable business value. The role requires 8+ years...
$70.3k
The American Red Cross is seeking a Community Disaster Program Specialist in San Leandro, California. This role involves guiding and supporting volunteers, delivering disaster services, and ensuring community preparedness. Candidates should have a Bachelor's degree, 3 years...- ...supports the visual execution of the brand across multiple channels, ensuring a compelling customer experience. The ideal candidate will have a Bachelor's... ...skills in visual merchandising and collaboration with cross-functional teams. Benefits include health insurance,...
$96k - $120k
Blackline Systems Inc is seeking an Engagement Manager in Pleasanton, California to build strong client relationships during the pre-sales... ...in Engagement Management and project management. You will lead large-scale partner implementation projects, ensuring projects...- ...highly proactive Corporate Public Relations Lead to help drive Snowflake's global... ...strategic communications planning, media engagement, monitoring, and rapid response. Build and... ...documents, and reactive statements. Partner cross-functionally to uncover stories, align messaging...
- ...Design Lead – Albertsons Companies We are looking... ...great service and lasting customer relationships. Main... ...scalability across banners and channels. Facilitate ideation... .... Create visually engaging experiences that improve... ...to detail. Collaborate Cross‑Functionally Partner with...Weekly paySeasonal work
- Ariat International is seeking a Loyalty Manager to lead the execution of the Ariat Insider loyalty program and enhance CRM marketing initiatives. This role is pivotal in fostering customer engagement through signature loyalty campaigns and exclusive member benefits. The...
- ...SUMMARY The Food Justice Coordinator is responsible for leading, coordinating, and advancing Rafiki Coalition's food justice initiatives... ...distribution, community gardens, food education, volunteer engagement, outreach activities, partnership development, and food policy...Work at officeLocal areaImmediate start
- ...generation AI. We empower businesses—and their customers—to achieve more through innovation,... ...for Presidio is responsible for engaging with customers and technology partners to... ...customer satisfaction and identifying upsell/cross-sell opportunities. Sales Strategy Execution...For contractorsLocal area
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