Administrative Assistant - Funeral Home

JOB RESPONSIBILITIES

The Funeral Attendant provides assistance before, during, and after funeral services to ensure each service runs smoothly and respectfully. This role supports the funeral director and staff by preparing service areas, greeting and assisting families and guests, and maintaining a dignified and compassionate atmosphere at all times.

Key Responsibilities:

• Prepare and set up chapels, visitation rooms, and graveside sites for services, including chairs, floral arrangements, and memorial materials.
• Greet and assist families, guests, and clergy during visitations, services, and ceremonies.
• Escort families and pallbearers, providing direction and support throughout the service.
• Drive company vehicles (such as hearses or family cars) when needed.
• Assist with placing and removing caskets, urns, or floral tributes respectfully and safely.
• Maintain cleanliness and order of facilities, vehicles, and equipment before and after services.
• Ensure all supplies and materials are available for upcoming services.
• Provide general administrative or logistical support to the funeral director and staff.
• Uphold the highest standards of compassion, professionalism, and customer service in every interaction.

Requirements:

• High school diploma or equivalent.
• Valid driver's license with a good driving record (if driving duties are required).
• Professional appearance and demeanor; ability to maintain a calm and respectful presence.
• Excellent communication and interpersonal skills.
• Ability to stand, walk, and lift moderate weight for extended periods.
• Availability to work flexible hours, including evenings and weekends, as needed.
• Previous customer service or hospitality experience preferred; funeral service experience a plus.

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