Inside Sales Representative

Inside Sales Representative

Boise, United States of America | Full time | Home-based

IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the company's sales force to physicians or providing nurses to educate prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are currently looking for an Inside Sales Representative to join our team. The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. The sales representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory.

Essential Functions:

• Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly from/to prospective and/or existing customers.
• May also be involved in order fulfillment, post-sales or administrative related activities.
• Responsible and accountable for the achievement of sales versus assigned quota.
• Has general awareness of business, products/services and the market.
• Has very limited authority/opportunity to set and negotiate product/service terms.
• Relies on manager to provide planning and manage resources.
• Resolves routine issues.
• Works on problems of limited scope.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Builds stable working relationships internally.
• Builds strong relationships with all external customers.

Requirements:

• Bachelor's degree (BA/BS) from an accredited college/university required.
• 1-3 years of inside sales experience preferred.
• 1-2 years of Pharmaceutical experience preferred.
• Demonstrated success selling in a remote only environment.
• Proven ability to identify, engage and influence key discussions with physicians.
• Ability to interact with all levels of an office including clinical discussions with prescribers.
• Ability to successfully complete all product training tests and certifications.
• Proven track record of success in a competitive environment with documented performance a strong plus
• Demonstrated impactful presentation skills.
• Experience developing and maintaining customer relationships.
• Experience with Salesforce, Veeva preferred.
• Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner.
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience.
• High work ethic, reliable and punctual in reporting for scheduled work
• Ability to be flexible as needed to meet the fluctuating business needs.
• Maintain and update current and prospective target Prescriber profiles.
• Plan and organize Territory to meet sales and call targets.
• Make complete, accurate and timely submission of all time keeping, Details, call activity, within the approved CRM.
• Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets