Public Area Supervisor

Full-time Hollister, MO 18 - 18 USD HOURLY Resort Ops Housekeeping Company Description Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Known as the “Gem of Table Rock Lake,” Westgate Branson Lakes Resort provides a fun and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description Pay Rate: $18/ hour Must be able to work 2:30PM-11PM SHIFT and weekends and holidays. As the Public Area Attendant Supervisor, you will be the manager on duty to motivate and guide the housekeeping team that keeps every corner of the resort looking its best, from restrooms and common areas to offices, meeting spaces, and sales centers. You lead by example and inspire high standards while making sure every guest will walk into a space that feels fresh! Your drive, positive energy, and commitment to excellence help create the warm, inviting atmosphere Westgate Resorts are known for. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth. What You Will Do Supervise housekeeping team members, including staffing, training, discipline, scheduling, and monitoring performance to ensure adherence to service and productivity standards and total guest satisfaction. Assign duties and review work for accuracy, neatness, and compliance with policies and procedures. Complete assigned projects monthly and track progress. Supervise daily and weekly labor and manage departmental expenses. Communicate effectively with guests and employees, both verbally and in writing, providing clear direction and guidance to staff. Organize, conduct, or attend meetings to share and receive pertinent information. Perform other duties as assigned by leadership team. Qualifications 1+ years of supervisory or management experience, leading teams in housekeeping or facilities cleaning. Ability to work evenings, weekends and holidays as required. Excellent Customer Service Skills. Must be able to use mobile devices. Must be able to lift 50lbs and work in outdoor weather conditions Must be at least 18 and have a valid driver’s license to drive company golf carts Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate. Required to pass a background check, drug test, and prove eligibility to work in the United States. Additional Information Why Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision Coverage Paid Time Off – Vacation, Sick, and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay – Access Your Earnings When You Need Them Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your Well-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP) – Support When You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents Career Growth and Advancement Opportunities Community Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on click.appcast.io with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr