Systems Administrator Level III - TS/SCI with FULL SCOPE

Systems Administrator Level III Columbia, MD TS/SCI with FULL SCOPE REQ TS/SCI and FULL SCOPE POLYGRAPH REQUIRED FOR CONSIDERATION Responsibilities Provide support for implementation, troubleshooting, and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems Manage the daily activities of configuration and operation of IT systems Assist users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all the client/server/storeage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in troubleshooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems, and remain involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain the integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture, and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications, and software integration Qualifications TS/SCI with current Full Scope Polygraph IAT I Certification Senior Linux Scripting, Linux Servers, Red Hat 8/9 Fifteen (15) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required Five (5) years of additional SA experience may be substituted for a bachelors degree. A bachelors degree in a technical discipline from an accredited college or university is required. Knowledgeable in RHEL 8, Satellite, Salt, Ansible, and scripting Senior Window Scripting, Windows 11. (Red Hat is a Plus) Proficient in Windows scripting. Help Desk Environment. At least one late day is required, starting at 6 pm. Patch days will require resources to assist. Salary Range: $120,000 - $200,000 annually, commensurate with skill set, experience, security clearance level, and educational qualifications. #J-18808-Ljbffr Sivadconsulting