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Concierge

ICONMA

Concierge Position Available

Our client, a healthcare company, is looking for a Concierge for their New Hartford, NY location.

Responsibilities:
  • Greets and directs visitors to appropriate company representative.
  • Administers intake sign-in log and exit satisfaction survey to visitors.
  • Schedules 1:1 consultation appointment as needed for licensed and certified company representatives.
  • Answers all incoming calls in a timely and professional manner.
  • Accurately transfers calls to appropriate parties.
  • Performs a variety of clerical duties (light filing and data entry) as requested.
  • Organizes and maintains up-to-date corporate information and telephone listings.
  • Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
  • Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
  • Performs additional job duties as assigned by company.
Requirements:
  • Associates degree in relevant field or equivalent combination of relevant education and experience.
  • Receptionist or customer service experience in an employment setting of 50+ people required.
  • Excellent phone etiquette and customer service skills.
  • Well organized with attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Professional, enthusiastic and positive attitude.
  • Knowledge of all Microsoft Office applications
Why Should You Apply?
  • Health benefits
  • Referral program
  • Excellent growth and advancement opportunities
Vacancy posted 2 days ago
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