Sr. Manager, Pet Services Strategy

Position Overview As the Senior Manager of Pet Services Strategy, you will play a critical part in shaping and executing strategic initiatives to drive operational excellence and growth across the Grooming & Dog Training business units. Your insights and leadership will be instrumental in enhancing the overall performance while ensuring the highest standards of pet care and customer & partner satisfaction. Key Responsibilities Strategic Planning: Conduct data‑driven analyses to identify insights and trends that inform decision‑making and strategy formulation. Generate actionable recommendations based on market research, financial analysis, and operational data. Operational Excellence: Lead cross‑functional teams to optimize operational processes, enhance efficiency, and reduce costs without compromising on quality. Establish KPIs to monitor and measure the effectiveness of operational initiatives. Implement best practices and SOPs to ensure consistency and quality across all business operations. Change Management: Develop and execute change management strategies to ensure smooth implementation of process improvements. Collaborate with stakeholders to gain buy‑in, communicate changes, and manage resistance. Monitor impact and adjust to optimize outcomes. Project Management: Oversee planning, execution, and monitoring of strategic projects from inception to completion. Collaborate with internal stakeholders to ensure milestones are met and outcomes align with strategic objectives. Manage timelines, budgets, and resources for on‑time delivery. Cross‑functional Collaboration: Partner with Product, Marketing, Finance and Operations teams to ensure strategic initiatives are effectively executed. Foster a collaborative environment to drive successful implementation. Executive Reporting: Prepare and deliver clear and concise reports and presentations for senior leadership, outlining strategy updates, progress, and recommendations. Qualifications Bachelor's degree in Business Administration, Management, Economics, or a related field. Master’s degree preferred. 6‑8 years of experience in strategy, operations, management consulting, or related roles. Proven track record of leading strategic initiatives, process improvements, and cross‑functional teams. Strong analytical and problem‑solving skills, with ability to translate data into actionable insights. Exceptional project management abilities, including planning, execution, and risk management. Excellent interpersonal and communication skills, written and verbal. Proficiency in using data analysis tools and software. Passion for the well‑being of pets and alignment with the company’s mission. Salary Range: $142,100.00 - $213,100.00 For a more detailed overview of Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr