Sales Support Specialist
$83.3k - $133.28kFull-time
ABB Inc
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:
Strategic KAM - eOEM __ In this role, you will have the opportunity to support the Sales organization and customers throughout the sales process by adapting ABB's products with customer applications to meet their requirements/specifications. Each day, you will select optimized products and technology for adaptation, prepare relevant documentation, and serve as a key technical resource for the assigned area. You will also showcase your expertise by identifying and cultivating new business opportunities by proactively prospecting, networking. This role is contributing to the Electrification Division in the United States You will be mainly accountable for:
Strategic KAM - eOEM __ In this role, you will have the opportunity to support the Sales organization and customers throughout the sales process by adapting ABB's products with customer applications to meet their requirements/specifications. Each day, you will select optimized products and technology for adaptation, prepare relevant documentation, and serve as a key technical resource for the assigned area. You will also showcase your expertise by identifying and cultivating new business opportunities by proactively prospecting, networking. This role is contributing to the Electrification Division in the United States You will be mainly accountable for:
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
- Maintain and organize customer data, update contact details, and log interactions inside the Salesforce CRM.
- Maintains proactive communication with the sales team and other internal functions and provides them with all relevant information to ensure customer satisfaction.
- 5+ years of experience in electrical industry strongly preferred
- Bachelors degree in Electrical or Mechanical engineering or related field
- Customer-focused mindset with proven ability to respond quickly to customer needs.
- Strong oral, written communication skills and presentation skills.
- Professional fluency in English required. Conversational or proficiency in Spanish a strong plus.
- Excellent interpersonal skills.
- Strong technical application, take-off, and proposal development skills desired.
- Ability to utilize analytical software and sales tools preferred.
- Ability and willingness to possess and maintain a valid driver's license.
- Ability to travel 5-10% as needed.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Vacancy posted 9 days ago
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