Senior Director, Clinical Product Manager

Role Description

The Senior Director, Product Manager, will define the strategic direction and roadmap for UR and CM solutions across Xsolis’ healthcare platform. This role will partner with clinical, product, data science, and commercial teams on solutions to increase the value that Xsolis brings to its customers. This would include but not limited to the use of AI capabilities into our workflows that improve efficiency, decision-making, and patient outcomes.

Success requires deep knowledge of clinical operations, particularly UR and CM, a strong understanding of revenue cycle dynamics, and the ability to translate market needs into clinically relevant, usable, and commercially valuable solutions. As a key product leader, this individual will help shape how AI is positioned, adopted, and delivered across the platform, bringing clear communication, customer empathy, and a passion for transforming healthcare through innovation.

Essential Duties & Responsibilities

• Develop and execute the vision, strategy, and roadmap for new and existing products, informed by customer needs, competitive insights, and business objectives.
• Lead the application of predictive, generative, and agentic AI capabilities to improve efficiency and outcomes within health system workflows.
• Define, measure, and analyze success metrics to inform prioritization, guide product investment, and align cross-functional teams around business outcomes.
• Own and support product planning activities, including business requirements, business cases, functional design, competitive analysis, prototyping, testing, training, validation, ROI analysis, forecasting, pricing, and profitability.
• Drive adoption and value realization by monitoring post-launch performance and making ongoing product improvements.
• Represent Xsolis’ capabilities with customers, prospects, partners, and at industry events and conferences.
• Identify growth opportunities across Xsolis by applying existing capabilities in new ways to drive innovation, expansion, and market differentiation.
• Drive cross-functional enablement activities (sales, support, value realization) to support growth of new products.
• Commercialize products and capabilities to enable them to become key revenue and growth drivers in the product portfolio.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Clinical license and direct clinical experience preferred.
• AI experience highly desirable, specifically generative and agentic AI.
• 5+ years of Product Management experience.
• 10+ years working with clinical systems, including EMRs.
• Experience applying predictive, generative, or agentic AI in a clinical or healthcare setting.
• Familiarity with mid- and back-end revenue cycle workflows, with emphasis on authorization and pre-authorization.
• Experience working cross-functionally with Engineering, Sales, Implementation, Clinical, and Commercial teams.
• Ability to understand technical problems, evaluate solution approaches, and translate them into product requirements.
• Strong stakeholder management skills, including the ability to engage the right people at the right time throughout the product development process.
• Experience gathering and translating Voice of Customer insights into product priorities.

Requirements

• Clearly articulates customer needs and translates them into feature designs, development priorities, and business tradeoffs.
• Evaluates product performance against customer needs, business goals, and value realization.
• Communicates effectively with both business and technical audiences, verbally and in writing.
• Thrives in a fast-paced, agile, and collaborative cross-functional environment.

Working Environment and Travel Requirements

• Work is typically in a normal office administrative environment involving minimal exposure to physical risks.
• Position requires little to moderate physical activity. Mostly sedentary work exerting up to 10 pounds of force occasionally or a negligible amount of force to lift, carry, push, pull, or otherwise move objects.
• This role requires travel to our home offices in TN for training.

Benefits

• Medical/Dental/Vision insurance.
• 401K company match.
• Flexible Paid Time Off.
• Paid parental leave.
• HSA/FSA options.
• Educational reimbursement program.
• Employer-paid EAP & Mental Health services.

Company Description

Xsolis is an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Since 2013, our vision has been to create a frictionless healthcare system.

We are proudly headquartered in Franklin, TN - one of the nation's fastest-growing hubs for healthcare innovation - we are at the heart of a thriving ecosystem of health systems, payers, and technology leaders.

Our flagship product, Dragonfly®, is the first and only AI-driven platform to continuously assign real-time predictive scores for medical necessity. Dragonfly has delivered proven results across 600+ hospital, health system, and health plan clients and earned repeated industry recognition.