Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Workforce Analytics Analyst - Contact Center Scheduling

Jobtailor

JobTailor seeks a Workforce Analytics Specialist in Seattle to optimize contact center staffing and scheduling. The role focuses on analytics, reporting, and data-driven decision support to improve coverage and efficiency within fast-paced environments. The ideal candidate will have experience with call center metrics, proficiency in analytics tools (Excel, Tableau), and ability to influence decisions across teams. Collaboration and communication are essential for success. #J-18808-Ljbffr Jobtailor

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Workforce Analytics Analyst - Contact Center Scheduling in Seattle, WA vacancy
  • Inbox management for Contact Center inquiries including things like: same day schedule change requests, training schedule requests...  ...and areas for improvement in workforce management. Create reports...  ...year of experience in workforce analytics or a related role is preferred... 
    Suggested

    Jobtailor

    Seattle, WA
    3 days ago
  • $134.43k - $188.21k

    Senior People Analytics Data Analyst job at Blue Origin LLC. Seattle, WA. #...  ...apply them to enhance our workforce strategies. Minimum Qualifications...  ...per year based on weekly scheduled hours, and up to 14 company...  ...interview process, please contact us at EEOCompliance@... 
    Suggested
    Permanent employment
    Full time
    Temporary work
    Local area
    Relocation package

    Fairweather, LLC

    Seattle, WA
    5 days ago
  • $92.4k - $157.1k

     ...us as an Information Analyst III within our Workforce Management team and...  ...experience in a data analytics and/or reporting...  ...model with flexible scheduling, on‑site resources,...  ...fitness & wellness center. Salary National Plus...  ...at Premera, please contact Premera Human Resources... 
    Suggested
    Work experience placement
    Flexible hours

    Premera

    Mountlake Terrace, WA
    4 days ago
  •  ...critical.We are seeking a Model Monitoring Analyst to design, build, and operate the...  ..., OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week...  ...experience.3+ years of experience in data analytics, data science, ML engineering, or a related... 
    Suggested
    Work at office
    Local area
    Remote work
    2 days per week

    Liberty Mutual

    Seattle, WA
    2 hours ago
  • $25.48 - $32.69 per hour

     ...seeking a Transportation Analyst to join a team that...  ...from our fulfillment centers and third party locations...  ...and show an acumen on analytics skills to learn and...  ...the number of regularly scheduled hours you work, length...  ...isn’t listed, please contact your Recruiting Partner... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Seasonal work
    Worldwide
    Flexible hours

    Amazon

    Bellevue, WA
    2 days ago
  • $94k - $142.3k

     ...your career at the company leading workforce transformation in the agentic era?...  ...technical and detail-oriented Sr. Analyst, Demand Generation Analytics to serve as the primary hands-on executor...  ...CRM objects (Campaigns, Leads, Contacts, Accounts, Opportunities), and paid... 
    Full time
    Shift work

    Salesforce

    Seattle, WA
    2 days ago
  • $82.7k - $130.1k

     ...is looking for a passionate Business Analyst with strong analytical and communication skills to support...  ...global employee base. This includes workforce planning and headcount demand modeling...  ...Capacity Planning team to translate contact volume forecasts and staffing... 
    Worldwide
    Flexible hours

    Amazon

    Seattle, WA
    3 days ago
  •  ...someone who knows how to run workforce planning as a discipline-not...  ...looking for a seasoned workforce analyst who can build and own the...  ...This individual will sit at the center of workforce strategy to...  ...capacity planning, and workforce analytics in a mid to enterprise-sized... 
    Temporary work
    Local area
    Remote work
    Shift work

    RxBenefits

    Seattle, WA
    1 day ago
  •  ...Framework Expertise as well as Advanced Data Analytics and Audit Automation. This role is...  ...dynamic enterprise environment. The Audit Analyst VI leverages deep expertise in IT risk...  ...risk projects will be completed.Plans, schedules, and supervises assigned projects and staff... 
    Work experience placement

    Kaiser Permanente

    Seattle, WA
    3 hours ago
  • $75k - $113.5k

    ## Analyst, Media AnalyticsApplyremote type: Office - Flexiblelocations: Washington - Seattletime...  ...-up your career at the company leading workforce transformation in the agentic era? You’...  ...team at Salesforce is seeking a highly analytical, technically skilled, and business-... 
    Work at office

    Salesforce, Inc.

    Seattle, WA
    3 days ago
  • Premera is seeking an Information Analyst III to join their Workforce Management team, turning complex data into meaningful insights. Responsibilities...  ...in a related field and five years of experience in data analytics. The position offers a hybrid work model with... 

    Premera

    Mountlake Terrace, WA
    4 days ago
  • McKinstry is seeking a skilled People Analytics Sr. Data Analyst to advance analytics, reporting, data stewardship, and workforce insights for the People Team and executives. The role focuses on defining data standards, KPI logic, governance, and secure data practices to... 

    McKinstry Company

    Seattle, WA
    2 days ago
  • $80.1k - $134.4k

     ...like you? The Opportunity with McKinstry We are seeking a skilled People Analytics Sr. Data Analyst to advance people analytics, business intelligence, reporting, data stewardship, and workforce insights. This individual contributor role will equip the People Team and... 
    Remote work
    Visa sponsorship

    McKinstry

    Seattle, WA
    2 days ago
  •  ...accelerating growth of the US market. The team operates at the center of global strategy planning, research and analysis, partnering...  ...directions and set key team targets. We are looking for a Strategy & Analytics Associate for US resource management.Responsibilities-... 

    TikTok

    Seattle, WA
    3 days ago
  • $10 per hour

     ...crisis has put Flexport center stage as we continue...  ...OpportunityWe're looking for an Analyst who thrives at the...  ...to scale standalone analytical tools into platform-...  ...rate card scenarios, schedule changes, and FC...  ...dedicated and engaged workforce. All qualified applicants... 
    Contract work
    Shift work

    Flexport

    Bellevue, WA
    4 days ago
  • $82.7k - $130.1k

    The IDC Analytics team is looking for a strong, analytically minded Business Analyst to own end-to-end analytics that drive AWS Marketing...  ...teamThe Integrated Demand Center (IDC) is AWS Marketing’s unified...  ...in isn’t listed, please contact your Recruiting Partner.The base... 
    Flexible hours
    Day shift

    AmazonWebServices

    Seattle, WA
    3 days ago
  • $81.7k - $143.1k

     ...passion for food? The Merchant Operations Business Analytics (MOBA) Team is looking for a Business Analyst to join our team who has a passion for solving unique...  .../region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this... 
    Worldwide
    Flexible hours

    Amazon

    Seattle, WA
    7 hours ago
  •  ...real time experiences that customers increasingly expect.Digital Analytics is tasked with measuring and analyzing the current customer...  ...long term, profitable customer relationships. As a Technical Data Analyst, you will work as a member of a cross-functional team to... 
    Local area

    EROS Technologies

    Seattle, WA
    1 day ago
  • $106.4k - $151.8k

     ...standards, and using AI to modernize analytics platforms? Do you enjoy...  ...a Business Analyst in this team, you will be a thought leader in Amazon Sort Centers and work with talented program...  ...applying in isn’t listed, please contact your Recruiting Partner.The base... 
    Flexible hours

    Amazon

    Bellevue, WA
    3 days ago
  • $82.53k - $123.8k

     ...recognizes the critical role of data, analytics, and reporting in driving...  ...Governance Experienced Analyst to drive the execution and scaling...  ...eligible employees who are scheduled to work 25 hours or more per...  ...to recruiting a diverse workforce and supporting an equitable and... 
    Full time
    Temporary work

    Weyerhaeuser

    Seattle, WA
    2 days ago
  • $1,000 per month

    SeattleData Science & Analytics - Business Analytics /Full-time /HybridWho we are: At Rover...  ...for:We are seeking a Senior Data Analyst to partner closely with Rover’s Infosec...  ...other benefits and privileges of employment. Please contact us to request accommodation._
    Full time
    Work at office
    Local area
    Relocation
    Work visa
    2 days per week

    Rover.com

    Seattle, WA
    7 hours ago
  • $78k - $135k

     ...communication skills, critical thinking, and analytical skillset. Ability to present complex...  ...hire for associates who are regularly scheduled to work at least thirty hours weekly....  ...employing, engaging, and developing a diverse workforce. All qualified applicants will receive... 
    Full time

    Columbia Bank

    Seattle, WA
    2 days ago
  • $82.7k - $130.1k

     ...responsibilitiesWe are seeking an exceptional Business Analyst to drive analysis and insights to help...  ...will possess a strong passion for analytics, setting high standards, accuracy and...  ...you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary... 
    Flexible hours

    Amazon

    Bellevue, WA
    7 hours ago
  • $86.6k - $117.2k

    As a Data Analyst II within Marketing Analytics, you’ll perform in-depth analyses to best evaluate marketing investment and drive optimal spending decisions...  ...and/or participating in the application process should contact a member of the Human Resources team, at ****@*****.***.... 
    Minimum wage
    Full time
    Local area

    Rock central

    Seattle, WA
    7 hours ago
  • $97k - $123k

     ...Analyst Position at Hines When you join Hines, you...  ...provide research and analytical support associated with...  ...within a tight time schedule. Demonstrate strong...  ...vacation packages. By centering our focus on the growth...  ...employer and support workforce diversity. No calls... 
    Work at office
    Local area

    Hines

    Seattle, WA
    3 days ago
  • $90k - $120k

     ...Program Scheduler/Resource Analyst, Mid-level - FAA Function: Program Scheduling Location: Client Site - Seattle, WA Remote Work Option...  ...in IT or software project scheduling preferred. Strong analytical, computer and good interpersonal skills. Experience in... 
    Local area
    Remote work
    Flexible hours

    Cobec Consulting

    Seattle, WA
    2 days ago
  • $110.7k - $218.3k

     ...transaction executionUsing business intelligence tools and data analytics to generate meaningful insights tied to client investment...  ...recruiting process, please direct your inquiries to the Global Call Center (GCC) at ****@*****.***. Recruiting tips... 
    Local area

    Deloitte

    Seattle, WA
    4 days ago
  •  ...range reflects the NCAL region. Lower salary ranges will apply for other labor markets outside of NCAL.Overview:The Data Reporting & Analytics Consultant IV leverages advanced analytical and technical expertise to transform complex data into clear, actionable insights that... 
    Work experience placement

    Kaiser Permanente

    Renton, WA
    2 hours ago
  • $116.36k - $174.53k

    Welcome to a medical center where you're the...  ...Compensation Analyst to support the design...  ...complex healthcare workforce. The ideal candidate...  ...and recruiting. Schedule Exempt Monday -...  ...experience. Strong analytical skills with...  ...position, please contact ****@*****.***... 
    Hourly pay
    Local area
    Immediate start
    Monday to Friday
    Shift work

    Overlake

    Bellevue, WA
    4 days ago
  • Stantec in Seattle is hiring an Analyst I for their Management Consulting Team. The role involves analyzing large data sets, assisting...  ...projects. The successful candidate will possess strong analytical skills, a four-year degree in relevant fields, and proficiency... 
    Local area

    Stantec

    Seattle, WA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Workforce Analytics Analyst - Contact Center Scheduling. Be the first to apply!