Technical Program Manager [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Drive the delivery of technology projects and programs to achieve business goals across the firm. Develop operational plans and risk management strategies. Manage resources, budgets, teams, and projects. Collaborate with technical delivery teams to deliver projects by managing dependencies, resolving roadblocks, challenging technical designs, and facilitating technical discussions and solutions. Establish and manage relationships with stakeholders across cross-functional teams and clients. Break down business, technical, and operational objectives into actionable tasks and activities.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Computer Engineering, Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Program Manager, Technology Support Associate, Software Engineer, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: executing and overseeing SDLC testing phases including unit, integration, system, regression, and UAT using Jira and MS Project; directing the design and development of scalable, reusable automation frameworks including behavior driven development, hybrid-driven testing, and business process testing approaches; implementing automation frameworks using Selenium, Cucumber, Fitnesse, HP UFT, and TestNG with Java. This position requires two (2) years of experience with the following: designing test strategies for payment capabilities and client reporting programs involving more than five downstream applications for processing, settlement, posting, and reporting; developing project plans, roadmaps, milestones, and timelines using Jira, Confluence, and MS Project; defining and analyzing test metrics including defect leakage, test coverage, and defect density using Jira; driving functional and automation projects operating in agile or waterfall models; analyzing application architecture, APIs, microservices, and cloud infrastructure; performing performance and load testing using Loan Runner; conducting API testing using SOAP UI, JMeter, and JavaScript within the Postman platform to validate integration points and ensure application functionality; delivering strategic consulting services to clients by advising on best practices and solutions in quality engineering to enhance product quality, optimize processes, and support business objectives.

Job Location: 10410 Highland Manor Drive, Tampa, FL 33610.

Full-Time.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.