Licensed Optician-phoenix, AZ-LensCrafters

Licensed Optician-Phoenix, AZ-LensCraftersBrand: LensCrafters Location: Phoenix, AZ, US, 85050 Store # : 00A681 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!Job DescriptionThe Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.Major Duties & ResponsibilitiesWelcome all customers, set expectations with customersCustom fit glasses & precisely place prescription in lensesActs as a leader in optical acumenTake & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needsAssists team with complex product needs & prescriptionsAccurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate toolsProactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution drivenAbility to multi-task, prioritize & manage time with competing prioritiesStrive to achieve exceptional results on Brand KPIs & competenciesTake pride in store appearance, help to keep store clean, attractive & organizedInform management of safety opportunities; demonstrates safe work practicesResourceful, self-motivated with a desire for continual learning, improvement & resultsAdhere to company policies & procedure, including discounts, promotions & inventory managementBasic QualificationsHigh School graduate or equivalentState LicensureOptical dispensing experienceStrong customer service skills: communicator, listener & team builderKnowledge of current store merchandiseStrong basic math skillsAwareness of current fashion trendsSelling skills – ability to use & carry an iPAD/tabletFamiliarity with POS, computers & calculatorsEmbrace new technology & changePreferred QualificationsPrevious customer service & retail experience