Senior Manager of Human Resources

What You’ll Do The Senior Manager of Human Resources is responsible for leading, developing, and implementing effective HR practices, designing and building strategic HR programs, and overseeing comprehensive project planning initiatives. This role helps strengthen the foundational processes of the HR team to support organizational success. This role supports the Human Resources team by delivering high‑quality service, operational excellence, and consistent results aligned with organizational goals. Who We Are At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. For over 120 years we have provided our members with best‑in‑class roadside assistance, discounts and rewards, travel services and insurance. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply. Why You’ll Love Working At AAA Washington You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work‑life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region! Essential Duties/Responsibilities Provide leadership and direction to HR by designing workflows, developing policies, and ensuring the foundational framework is compliant in all functional areas so that the HR function supports business needs and fosters a positive employee experience. Ensure HR policies, procedures, and practices are legally compliant, consistently applied, and effectively communicated in order to foster a transparent, fair, and legally sound workplace environment that builds trust and reduces liability. Manage total compensation, job design, and benefit programs, ensuring alignment with business goals, employee needs, and compliance requirements in order to attract and retain top talent. Oversee employee relations activities and create, update, and enforce HR policies and procedures that comply with all applicable laws and regulations to maintain positive employee relations and ensure a respectful, compliant workplace culture. Partner with the HR team and business leaders to design and deliver performance management programs that strengthen management capabilities across the organization and boost overall organizational performance through targeted development. Design, implement, and evaluate employee retention strategies to promote engagement and reduce turnover, resulting in an engaged workforce. Oversee HR systems, identifying and implementing HR practices that support accurate maintenance and updates as needed to support accurate data management and reporting. Identify HR analytics to be used to inform strategic workforce planning and support data‑driven decision‑making for the organization. Manage the departmental budget to optimize HR resources and investments within budget constraints. Supervisory Responsibilities Provide direct management to the Human Resources Business Partners. Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established objectives, and ensuring a high level of service to internal and external customers. Manages assigned employees by recruiting, selecting, orienting, training, coaching, developing, counseling, and disciplining employees; planning monitoring, appraising, and reviewing employee job contributions; maintaining compensation, resolving problems, and implementing change. Minimum Qualifications Bachelor’s degree (BA) in business, human resources, or related field or equivalent experience. 6+ years’ experience in Human Resources management in all functional areas including employee relations, performance management, retention, talent acquisition, compensation and benefits, and analytics. 5+ years’ experience in leadership or management role. Preferred Qualifications Master’s Degree SHRM certification preferred Knowledge, Skills & Abilities Strong verbal and written communication skills High attention to detail and accuracy Comprehensive understanding of HR principles, practices, and employment laws. Ability to build HR practices through identification and discovery Ability to establish, nurture, and optimize key internal and external partnerships and influence organizational change. Working knowledge of HRIS Excellent written and verbal communication skills Highly effective facilitation and project management skill sets Strong project management skills for evaluating, designing, and executing initiatives. Awareness of organizational development, change management, and strategic workforce planning. Experience successfully collaborating professionally and diplomatically with diverse stakeholders. Salary Pay Range: $120,666–$144,840 annually Eligible for a discretionary Senior Manager bonus based on performance Benefits We Offer Health Insurance (medical, vision, dental and prescription drug) Up to 22 days of Paid Time Off (PTO) in the first year Eleven paid holidays in addition to PTO 401(k) with employer match Life, Short‑Term Disability and Long‑Term Disability Insurance Flexible Spending Accounts 4 Hours of Volunteer Time Pay (VTP) per year On‑Demand Pay / Earned Wage Access Free Premier RV AAA Washington Membership Travel, insurance, and membership discounts and perks Paid, on‑going training throughout your career THRIVE wellness program Tax‑advantaged commuter benefit Free parking literacy education Work Environment & Physical Demands Hybrid work from home and office required The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines. Other Equipment Used: Laptop, phone, and other standard office equipment. Travel: Rare To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr AAA Washington