Operations Supervisor

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized. Why Choose Drivo Rent A Car? Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role. The ideal candidate possesses the following attributes: Proven experience in a supervisory role Strong leadership, communication, and interpersonal skills Knowledge of car rental industry practices Exceptional organizational and multitasking abilities Ability to manage stress and handle challenging situations with composure What you will do: Manage day-to-day operations of the branch office Supervise and delegate tasks to staff effectively Maintain a safe and secure environment for customers and staff Manage stressful situations to uphold excellent customer service Provide exemplary customer service and effective problem-solving skills Understand cost control and achieve individual sales goals Monitor prices and set rates for walk-ups Monitor shuttle bus timings for pickups and drop-offs Keep overdue agreements and maintenance cars within company limits Supervise employees across the entire location and specific operational functions Take disciplinary action against employees for policy violations Ensure employees meet or exceed company sales goals and customer service expectations Maintain car quality control and overall location professionalism and cleanliness Support company decisions and enforce directives from upper management Participate in weekly company meetings and implement discussed strategies About you: High school diploma or GED Minimum 3-year customer service or sales experience Must be at least 21 and have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to focus on different tasks and achieve results Must be willing to wear company uniforms Ability to communicate in English, speaking other languages including Spanish is a plus Salary: $70,000per year + up to $500 monthly bonus + up to $3000 yearly bonus Location: LGA and JFK Locations. Our website: drivo.com #J-18808-Ljbffr Drivo LLC