IT Systems - Support Specialist
Jobtailor
Responsibilities Provide front-line and Tier 2 support across multiple brands. Administer key applications (ServiceTitan, Microsoft 365/Entra ID, Intune/Autopilot, IBM MaaS360). Maintain reliable, secure networks (Wi‑Fi, firewalls, VPN). Partner with co‑managed helpdesk and internal teams to resolve issues, document solutions, and drive process improvements as new acquisitions are onboarded and technology is standardized. Requirements Experience in an IT support/administrator role. Strong troubleshooting across Windows/macOS, browsers, networking (TCP/IP, DHCP/DNS), and common peripherals. Hands‑on experience with Microsoft 365/Entra ID and Intune/Autopilot; comfort with PowerShell is a plus. Experience with mobile device management (IBM MaaS360 or similar) and endpoint security/AV. Familiarity with modern Wi‑Fi and firewall platforms (Unifi/Fortinet/Meraki or similar). Customer‑first communicator able to translate technical issues for non‑technical users; excellent documentation habits. #J-18808-Ljbffr Jobtailor
Vacancy posted 1 day ago
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