Senior Desktop Engineer

Job Overview Our technology environment is highly secure, compliance‑driven, and continuously evolving to support a growing workforce. The Desktop Engineering team plays a critical role in delivering a stable, secure and high‑performing end‑user computing experience across the organization, including the adoption of modern AI‑driven tools. We are seeking a Desktop Engineer to join our team in a hands‑on technical role supporting the firm’s endpoint platforms, virtual desktop infrastructure and Microsoft365 services. This position combines day‑to‑day engineering support with strategic project work. Responsibilities Administer and support endpoint management platforms including Intune and SCCM. Manage and maintain virtual desktop environments (Azure Virtual Desktop and/or VMware Horizon). Serve as a Tier3 escalation point for complex desktop, application and VDI issues. Develop and maintain PowerShell automation to improve operational efficiency. Leverage AI tools such as Microsoft Copilot to enhance troubleshooting, scripting and operational workflows. Support rollout, configuration and governance of AI‑enabled tools across the endpoint environment. Package, deploy and maintain applications across enterprise endpoints. Manage operating system and application patching to ensure compliance and security. Support Microsoft365 services including OneDrive and Office applications. Ensure endpoint configurations align with firm security and compliance standards. Support hardware lifecycle management including Dell enterprise devices and tooling. Participate in engineering projects including system upgrades, migrations, AI adoption and new technology rollouts. Create and maintain technical documentation and operational procedures. Qualifications 5+ years of experience in desktop engineering or endpoint administration. Hands‑on experience with Intune and/or SCCM. Experience supporting Windows10 and Windows11 environments. Familiarity with VDI platforms such as Azure Virtual Desktop or VMware Horizon. Proficiency in PowerShell scripting. Experience supporting Microsoft365 services including OneDrive and Office applications. Understanding of EntraID and identity‑based device management. Experience with application packaging and deployment. Familiarity or interest in AI tools such as Microsoft Copilot and their use in enterprise environments. Strong communication, troubleshooting and customer service skills. Ability to work independently and manage multiple priorities. Experience working in a security and compliance‑focused environment is preferred. Familiarity with Dell hardware and enterprise tools is a plus. Drive the transition to pipeline‑based software packaging and lifecycle automation, complemented by experience with tools such as PowerShell App Deployment Toolkit (PSADT) and PatchMyPC. Base salary range: $120,000–$310,000 per year, based on experience and qualifications. ArrowstreetCapital is a Boston‑based systematic investment firm that manages global equity portfolios for institutional investors around the world. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, genetic information, age, pregnancy, medical condition, disability, veteran or military status, marital status or any other characteristic protected by federal, state, or local law. ArrowstreetCapital is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. #J-18808-Ljbffr