Area Manager

Field Manager (Bilingual) - Janitorial Services - Full-timeSalary: $59K (Fluent in English and Spanish)Field Manager oversees management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules.Supervision and ManagementSupervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.Train and mentor staff on cleaning procedures, safety protocols, and company standards.Evaluate employee performance and provide feedback and coaching.Address employee concerns and resolve issues promptly.Supervise, support, and train janitorial staff at assigned locationsConduct routine inspections to ensure quality standards are metSchedule staff shifts and approve timecards or attendance recordsAddress client concerns and ensure service delivery meets expectationsMaintain inventory of cleaning supplies and ensure proper equipment usageEnsure compliance with safety regulations and company policiesReport site performance and staffing needs to the District ManagerAssist with onboarding and performance evaluations of janitorial staffRespond to emergency cleanups or last-minute schedule changesOperations and Quality ControlDevelop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.Inspect cleaned areas to ensure they meet quality standards and client expectations.Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed.Ensure compliance with industry standards, safety regulations, and client requirements.Ensure compliance with contract specifications.P&L Responsibility.Customer RelationsServe as the primary point of contact for clients and customers regarding cleaning services.Address customer inquiries and complaints promptly and professionally.Build and maintain positive relationships with clients and stakeholders.Administrative TasksComplete necessary paperwork and reports related to cleaning operations.Assist with administrative tasks as needed, such as payroll and scheduling.May be responsible for hiring, onboarding, and training new employees.Supervisory ResponsibilitySupports Account Managers, supervisors and general cleaners.Required Education and ExperienceMinimum of 3 years' progressively responsible leadership experience in industry or related industry.