US Associate Regional Process Leader, GBS - R2R

JOB OVERVIEW: This role supports the ownership of service delivery performance for the Record-to-Report (R2R) tower for a set of entities within a defined geography (e.g., North America, EMEA, or APAC). The Associate Regional Process Leader is accountable for execution of global process standards set by the Global Process Leader (GPL), ensuring high-quality, consistent, and efficient delivery across outsourced and retained operations. The role serves as a regional interface between Global Business Services (GBS), outsourced delivery partners, and in-region business stakeholders for the relevant entities, ensuring alignment between global design and regional execution. Reports to the R2R Regional Process Leader and is responsible for end-to-end operational performance of the R2R tower within the assigned region/businesses/entities. KEY RESPONSIBILITIES: Serve as a regional interface between Global Business Services (GBS), outsourced delivery partners, and regional business stakeholders (Regional CFOs, Controllers, and finance leadership), ensuring clear accountability and alignment of R2R service delivery. Translate business priorities into executable R2R delivery plans within the region, ensuring alignment with global process standards defined by the Global Process Lead (GPL). Supports the ownership of end-to-end regional service delivery performance, actively managing outsourced and retained teams across accounting close, reconciliations, journal processing, and controls execution. Lead daily and weekly operating cadence across the region, managing close calendar execution, volume, throughput, capacity, and backlog across delivery teams. Own and enforce SLA and KPI performance across R2R, including close timeliness, reconciliation accuracy, journal entry quality, and control compliance; proactively identify risks and elevate performance issues to the GPL with clear root cause analysis and corrective action plans. Act as an escalation point for regional service delivery issues, ensuring close delays, reconciliation breaks, control deficiencies, and accounting exceptions are resolved in a timely and structured manner. Coordinate with outsourced vendor sites to maintain staffing levels, quality standards, and process controls. Execute and enforce global R2R process standards, policies, and governance frameworks, while managing regional complexity across countries and entities. Support regional demand forecasting and capacity planning, proactively identifying and escalating risks, constraints, and resourcing gaps to the GPL. Ensure consistent execution of process controls, audit requirements, and financial compliance standards across all R2R activities within the region. Maintain and enforce structured exception management and escalation frameworks aligned with global governance standards. Identify regional process improvement opportunities, including automation and simplification, and surface opportunities to the GPL and Process Excellence teams for prioritization and execution. Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations into GBS or outsourced environments, ensuring minimal disruption to business operations. SPECIFIC KNOWLEDGE & SKILLS: Strong operational expertise in R2R processes, including accounting close, general ledger reconciliations, journal entries, intercompany, fixed assets, and controls execution. Ability to manage service delivery in a regional or multi-country environment, ensuring alignment with global standards while addressing local requirements. Experience in KPI and SLA performance management, including root cause analysis and structured escalation handling. Demonstrated experience managing outsourced or hybrid retained-vendor delivery models. Strong stakeholder management skills, with the ability to engage and influence regional finance leadership and resolve cross-geography issues. Capability in capacity planning, workload management, and operational performance optimization. Experience supporting or driving continuous improvement initiatives, including automation, standardization, and process simplification. Strong analytical, organizational, and problem-solving capabilities with high attention to detail. Ability to manage competing priorities and operate effectively in a fast-paced, matrixed environment. Excellent communication and interpersonal skills, enabling effective collaboration across business, GBS, and vendor teams. GENERAL SKILLS & COMPETENCIES: Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance Outstanding verbal and written communication skills and ability to resolve disputes effectively Excellent presentation and public speaking skills Excellent independent decision making, analysis and problem-solving skills Understand and act on financial information that contributes to business profitability Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility Lead team(s) to achieve company goals in creative and effective ways Excellent planning and organizational skills and techniques Communicate effectively with senior management Good negotiating skills and ability to effectively manage outsourced relationships Ability to influence, build relationships, understand organizational complexities and manage conflict Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures Ability to lead virtual teams MINIMUM WORK EXPERIENCE: Typically, 7 years of professional experience in Finance operations, shared services, or outsourced service delivery environments; with 3 years in a regional or multi-country management role. Experience managing third-party outsourced providers in SLA-based environments preferred. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in Finance, Accounting, or a related discipline. Advanced degree or professional certifications (CPA, CIMA, PMP) preferred. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 20%. Office environment. No special physical demands required. The posted range for this position is $99,622 - $155,660 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. OTHER BENEFITS: Medical, Dental and Vision Coverage 401K Plan with Company Match PTO [or sick leave if applicable] Paid Parental Leave Income Protection Work Life Assistance Program Flexible Spending Accounts Educational Benefits Worldwide Scholarship Program Volunteer Opportunities Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: View email address on click.appcast.io UK and Ireland Candidates: View email address on click.appcast.io Australia and New Zealand Candidates: View email address on click.appcast.io Malaysia Candidates: View email address on click.appcast.io Italy Candidates: View email address on click.appcast.io WORK ARRANGEMENTS: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned. #J-18808-Ljbffr Henry Schein