Call Center Representative - Spanish

$20 - $22 per hour

Express Employment Professionals

Located in Tualatin, OR

Salary: $20-22/hr DOE

Bilingual Inbound Call Center Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team! Ability to work remotely for TOP PERFORMERS after 1 year of Employment!

This is an evaluation-to-hire opportunity!

Duties:

Provide exceptional customer service support to clients and vendors
You will provide answers to questions and provide resource information as needed
Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
Respond to customer emails and chats in a professional and friendly manner
Communicate with customers via phone, email, and chat
Provide knowledgeable answers to questions about product, pricing, and availability
Data entry in various platforms
Additional duties assigned as needed

Knowledge, Skills, Abilities:

2+ years of customer service experience - ideally in a call center or similar setting
Bilingual fluency - ability to communicate clearly and professionally in English and another language
Excellent communication skills - active listening, clear speaking, and professional writing
Strong interpersonal abilities - you're comfortable giving and receiving feedback and love working toward goals
Tech-savvy - confident using MS Word, Excel, Outlook, and navigating multiple systems
Polished phone etiquette - you make every caller feel heard and valued
Organized multitasker - juggling priorities and meeting deadlines is second nature
Problem-solver mindset - you think on your feet, make smart decisions, and set priorities effectively
High school diploma or GED required

Pay: $20-$22/hr. DOE

Schedule: Monday-Friday, 8:30 am-5 pm

How to Apply:

Complete an online application at expresspros.com and submit it to the West Tualatin office.
Send your resume to View email address on click.appcast.io.
Call and speak to one of our Recruiters at View phone number on click.appcast.io.

#1939OS

Express Office: West Tualatin

8100 Southwest Nyberg Road

Suite 290

Tualatin, OR 97062 Express Employment

Apply

Vacancy posted 2 days ago

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