Registered Nurse (Intermittent Community Care Coordinator)

Summary Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care. Serves to support delivery of high quality, timely care to the Veteran receiving services in the community. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Qualifications English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on a temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program (Reference VA Handbook 5005 – Appendix G6). Individuals who are graduates of foreign schools of professional nursing – possession of current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher than associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e. Puerto Rico) of the United States – or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120‑day temporary appointment while actively pursuing licensure (may be extended up to two years on a case‑by‑case basis). Note: Grandfathering Provision – All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Preferred Experience: VA experience is highly desirable. Case management experience. Ability to multi‑task and prioritize duties effectively. Excellent attention to detail. Capable of working autonomously (self‑starter). Tech‑savvy. Proficiency with multiple computer programs and applications. Strong customer service skills. Professional phone etiquette. Grade Determinations: The following Scope – Education and Dimension criteria must be met in determining the grade assignment of candidates – and if appropriate – the level within a grade. The Dimension requirements (Practice – Veteran/Patient Driven Care – Leadership – Professional Development and Evidence‑Based Practice/Research) are detailed for each grade and level within the online assessment: Grade/Level Scope Education Nurse I – Level I. Delivers fundamental, knowledge‑based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing – with no additional professional nursing required. Nurse I – Level II. Demonstrates integration of biopsychosocial concepts – cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing and 1 year of specialized nursing experience equivalent to Nurse I – Level 1, or a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I – Level III. Demonstrates proficiency in practice based on conscious and deliberate planning. Self‑directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing and 2 years of professional nursing experience in which one year is equivalent to Nurse I – Level 2, or a BSN and 1 year of professional nursing experience equivalent to the Nurse I – Level 2, or a Master’s degree in nursing (MSN) and no additional professional nursing experience, or a Master’s degree in a related field with a BSN and no additional professional nursing experience. Nurse II. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I – Level 3, or an MSN with one year of specialized nursing experience equivalent to Nurse I – Level 3, or a Master’s degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I – Level 3, or a Doctoral degree in Nursing with no professional nursing experience, or a Doctoral degree in a related field with a BSN and no professional nursing experience. Nurse III. Executes position responsibilities that demonstrate leadership – experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, or a Master’s degree in a related field with BSN and two years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, or a Doctoral degree in Nursing with one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III, or a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. Note: Foreign education programs/degrees are not creditable as related degrees. Reference: For more information on this qualification standard – please visit Physical Requirements: This position may include a level of physicality normally associated with duties performed by nurses such as walking, bending, stooping, and some lifting. There may also be extended periods of sitting or standing. Transferring patients and objects may be required. Utilization of safe patient handling and mobility protocols using mechanical lifts that are provided. Duties Duties include but are not limited to: follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs. The Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving–triaging–and directing timely–coordinated care. The nurse demonstrates proficient practice and decision‑making—deliberate planning—and critical thinking skills. The CC Coordinator possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations—and Veterans Health Administration (VHA) standards and guidelines. The CC Coordinator uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community. The CC Coordinator serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process. The CC Coordinator supports the medical center's mission to improve timely access to care—ensure Veterans who want to receive care in the community are referred and scheduled into the community—and support the delivery of high quality—timely care to the Veteran receiving community services. The CC Coordinator will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan—reviewing medical documentation from community providers—communication of care coordination needs—and supporting the Veteran through the completion of the episode of care. The CC Coordinator will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community. The CC Coordinator will comply with VA‑mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information. The CC Coordinator will utilize delegation of authority—if applicable—to function at their highest level of role performance and align high‑quality care with key performance indicators to ensure practice standards meet patient care needs. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe‑quality nursing care. Shares educational findings—experiences—and ideas with peers. Questions clinical practices for the purpose of providing evidence‑based care. Participates in activities and strategies to sustain evidence‑based practice. 30‑Day Hiring Model: The Department of Veterans Affairs is implementing a streamlined 30‑Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit‑based selection. This improved process reduces traditional hiring timelines by integrating early coordination—faster assessments— and efficient pre‑employment actions. Applicants can expect a more transparent—predictable—and efficient hiring journey from announcement to entry on duty. Expedited Candidate Review: Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes, and refer applicants for hiring manager consideration. Quick Interviews & References: HR may arrange interviews and will request references within 3–5 days after being referred to the hiring manager. Streamlined Pre‑Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps—such as fingerprinting and background check, credentialing, and medical examination—within 3 days of the offer. Clear and Timely Communication: Applicants will receive clear communication at key milestones—including referral, tentative offer, and onboarding instructions. After meeting pre‑employment requirements, candidates will receive a final job offer and start date. Onboarding tasks may continue after starting—with HR ensuring timely completion for a smooth transition into VA service. If selected, applicants should be prepared to come onboard within 30 days of the announcement closing. Work Schedule: Intermittent position schedule to be determined at a later time. #J-18808-Ljbffr U.S. Department of Veterans Affairs