Mom's Spaghetti Cook/Cashier

Mom's Spaghetti Cashier

Whether grabbing a pint before the Tiger's first pitch, late night noshing post-concert or vibing on a date night dinner Union Assembly is it. Our signature American comfort food is carefully crafted and served by our team of friendly folks in 2.5 floors of festive Detroit bustle. Competitive pay and benefits including medical and supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO!

POSITION SUMMARY

As the face of Mom's Spaghetti, cashiers provide fast, friendly, and accurate services for our customers through our POS system. Accuracy and basic math skills are important, as someone in this position will be handling payments in the form of cash and providing change. Knowledge of restaurant products is essential, as the cashier will be responsible for assisting our customers with questions and suggestions. Cashiers will also be responsible for keeping work area neat and tidy, restocking and preparing items as needed, and cleaning lobby and dining areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greeting and acknowledging every customer as they enter
• Providing excellent customer service by being fast, patient, attentive, and using clear and positive communication
• Maintaining thorough knowledge of products
• Upselling when appropriate or requested by management
• Accurately and efficiently completing all sales transactions
• Maintaining proper cash and media accountabilities at POS registers
• Ensuring cash drawer is balanced at the end of shift
• Calling out customers' orders when they have been completed
• Keeping work area neat and clean, restocking items as needed, and cleaning lobby and dining areas
• Preparing food and beverage items as needed
• Inventorying supplies and goods
• Handling customer concerns and finding a solution or when appropriate bringing in a manager
• Communicating customers' requests to management
• Troubleshooting POS problems
• Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Experience in a fast-paced environment preferred
• Ability to handle stress under pressure
• Basic math and calculation skills
• Basic knowledge of POS systems
• Positive attitude and ability to work as part of a team

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear and communicate with customers. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.