Mental Health Clerk

Mental Health ClerkNaphCare is hiring a Mental Health Clerk to join our team of medical professionals working at the Arizona Department of Corrections - Phoenix facility located in Phoenix, AZ.As a Correctional Mental Health Clerk, you will work alongside correctional officers and other medical professionals to provide administrative and clerical support to the Mental Health Director and Health Services Administrator. Working within a controlled environment, where security is top priority and the days are never dull.ResponsibilitiesAs the Mental Health Clerk, your key responsibilities include and may not be limited to:Responsible for managing all incoming calls, direct/transfer calls to appropriate staff, retrieve all voicemails daily and return calls, as necessaryUtilize Microsoft Office, including Word and Excel, to prepare various reports, memos and correspondence as needed. Also utilize specific software (X-Jail, TechCare) as neededPerform various clerical and administrative functions to include tracking supplies, utilizing purchase orders for outside vendors and distributing mailEnters client data into Electronic Health Record (EHR) systems, including case notes, payments, and schedulingResponsible to shred all documentation containing Patient Health Information (PHI)Coordinate with Records Department for archiving files and reportsCoordinate volunteer servicesQualificationsQualifications:Must hold a High School Diploma or GED certificateBasic computer skills including working knowledge of Microsoft Office Suite (Outlook, Excel, Word)Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasksBe able to obtain BLS CPR Certification (AHA required)Must have one (1) year of clerical experience, preferably in a correctional settingExcellent interpersonal and communication skillsAbility to interact effectively with patients from diverse backgrounds, including those with mental health or substance abuse issuesMust have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all corporate policies, procedures, and legal requirementsMust pass the facility's criminal background check and drug screeningWorking Conditions: Must have the physical and mental capacity to work in an environment that may be less than pristine, as well as manage and maintain physical and mental health when encountering stressful situations.Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.NaphCare Benefits for Full-Time Employees Include:Health, dental & vision insurance that starts day one!Prescriptions free of charge through our health plan, beginning day one!Lowest Cost Benefits!Employee Assistance Program (EAP) services401K and Roth with company contribution that starts day one!Tuition AssistanceReferral bonusesTerm life insurance at no cost to the employeeGenerous paid time off & paid holidaysFree continuing education and CMEsEqual Opportunity Employer: disability/veteran