Clinic Director (Sovner Center)

Job Description

Job Description

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Bridgewell Mission: "Connecting People with Possibilities"

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary: Oversee the clinical and administrative functions of Bridgewell's Sovner Center outpatient behavioral health clinic. Ensure the provision of quality services in accordance with contractual, regulatory and organizational standards and requirements. Provide leadership oversight to clinical staff and support their growth and development by also ensuring productivity and quality services are provided.

Schedule : Monday-Friday 9:00am-5:00pm (40 Hours per week)

Essential Duties & Responsibilities:

1. Hire, train, supervise and provide leadership to all clinical staff working at The Sovner Center.
2. Work with Human Resources and management on employee concerns that arise, determining mentoring/training needs, developmental opportunities and disciplinary action as needed.
3. Create an environment that fosters employee engagement through regular recognition, employee appreciation and people development.
4. Ensure all employees – including self- maintain their core training certifications including FA/CPR, PABC and MAP and all other mandatory trainings based on Bridgewell's policies and procedures and are in compliance with all additional required training and certifications as required by their programs.
5. Create an environment that supports Diversity, Equity, Inclusion and Belonging based on Bridgewell's DEIB statement and initiatives.
6. Give regular constructive feedback and recognition to direct reports to further develop their skills and capabilities and foster an environment which promotes growth and development.
7. Conduct timely Performance Evaluation meetings and ensure performance standards are met; proactively address performance concerns, working with program management and Human Resources, as appropriate.
8. Role models the core philosophy of universal supports and promotes Bridgewell's values: dignity, respect, caring, integrity, safety and wellness across their teams.
9. Provide on-site support for clinic administrative staff.
10. Build, manage and monitor clinic budget on an annual basis. Participate in monthly clinic review meetings as required.
11. Ensure continued fiscal stability of the clinic through close oversight of clinician productivity and ongoing focus on identification of new referral resources.
12. Ensure compliance with Bridgewell's policies and procedures in all aspects of the provision of care to clinic clients.
13. Ensure that the clinic environment and all services it provides, consistently meets the regulations put forth by the Department of Public Health, the Department of Public Safety, the Commission of Accredited Rehabilitation Facilities, Medicaid, Medicare, BSAS, all private insurances, and other applicable regulatory standards.
14. Maintain and monitor client records according to regulatory standards, through routine checks conducted by a multidisciplinary team as part of a Utilization Review process.
15. Provide oversight and support to the Behavioral Health Urgent Outpatient Program including managing scheduling, being available to fill shifts as needed and ensuring overall success of the program.
16. Provide on-call support to the clinic by evaluating and triaging emergency calls received after hours at night or on weekends or holidays.
17. Build and maintain positive relationships with funding and other referral sources.
18. Maintain an active and long-established internship program.
19. Oversee overall maintenance of the clinic site.
20. Other duties as assigned.

Required Education/Experience:

• Minimum of Master's degree in related field
• Current MA license as a Clinical Psychologist - PsyD or PhD, Social Worker - LICSW, or Mental Health Counselor - LMHC.
• At least five (5) years of full-time, supervised clinical experience subsequent to obtaining a master's degree, two years of which must have been in an administrative capacity.

Required Skills/Knowledge:

• Strong clinical skills.
• Strong leadership, problem-solving and conflict resolution skills
• Demonstrated ability to develop and foster positive relationships with funding sources and area health care providers.
• Strong verbal and written communication, presentation and public speaking skills.
• Demonstrated ability to effectively manage an operating budget.
• Strong problem-solving, leadership, planning and organization skills, including the ability to manage multiple tasks, work under pressure and meet deadlines.
• Strong coaching and mentoring skills.
• Strong change management skills and ability to influence others in understanding and implementing work/business plans.
• Proficiency in Microsoft Office and related products
• Competent in technology including the ability to use proficiently different EMR systems.
• Must have a current US driver's license and one year of driving experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee:

1. Prolonged periods sitting at a desk and working on a computer.
2. May occasionally climb stairs and lift up to 25 pounds.
3. The employee must be able to travel off-site to program locations if needed.
4. Ability to be certified and maintain such certification, in PPS, PABC Tier 1 and 2, medication administration, First Aid/CPR and any other certification/training required based on program needs and Bridgewell policies and procedures.

Bridgewell offers:

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

Why Should You Apply: If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.