Assistant Residential Manager

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs. Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team! Mission Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential. Summary The Assistant Residential Manager 2 will assist with oversight of the daily operation of a residential home for individuals with disabilities. They will provide direct care support as needed and additional coordination of program duties as requested. Individuals in Level 2 programs may require moderate physical assistance or accommodation. Specialized training will be provided to enhance supervision or interventions designed to address multiple disabilities, including behavioral supports or enhanced medical care. Staff will develop, implement, and supervise training, case management requirements of individuals, and participation in general duties. Schedule Sunday 9:00 am–5:00 pm, and Monday–Thursday 12:00 pm–8:00 pm (40 hours per week). Essential Duties and Responsibilities Lead staff to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles. Provide leadership to all staff by creating a positive work climate and a cohesive team environment. Communicate with on‑call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns, or general needs of the program in the absence of an on‑site manager. Ensure that services and documentation are maintained according to DDS, DMH, MassHealth, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell's policies and procedures. Build opportunities and provide support to individuals in making decisions to develop their skills and foster independence. Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed. Transport individuals as needed to and from medical, recreational, and other activities outside the program. Build and maintain positive relationships with funding sources, community groups, families, and other service providers. Monitor petty cash and maintain spending within allowed budgetary limits. Provide interim coverage during PD absence as directed by and with the support of the Residential Supervisor or any other interim member of program management assigned to the facility. Maintain core training certifications including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety. Other duties as assigned. Required Education/Experience Must have a high school diploma or GED. DSP Certification, Associate or Bachelor's degree in a related field preferred. Minimum of one year of experience working with people with developmental or psychiatric disabilities, as well as experience with individuals who may present with behavioral or medical concerns. Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow as required, and interface with management or nursing staff as required. Required Skills/Knowledge Demonstrated ability to develop and foster positive relationships. Excellent written and oral communication skills so that the writing of required documents is clear and articulate. Excellent organizational and problem‑solving skills. Valid driver's license and one year of driving experience. Computer literacy includes proficiently using Microsoft products and web-based applications supported by the agency. Physical Demands While performing the duties of this job, the employee is frequently required to climb stairs. Must be able to lift up to 40 pounds. The employee must be able to drive a vehicle and regularly meet the driving record requirements of the agency. Must have a normal range of eyesight with or without corrective lenses. Must have a normal range of hearing with or without corrective equipment. Bridgewell Offers Excellent health benefits — medical, dental, vision. Generous paid time off, including a birthday day off. A collaborative work environment that values new insight and personal contributions. Opportunities for training and development within over one hundred programs in the North Shore, Lowell, and Merrimack Valley. Additional compensation for on‑call rotations. Opportunities for professional development and growth. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Why Should You Apply If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do. Additional Information Requires acceptable CORI results according to Bridgewell policy. Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Salary $23.43 – $24.03 per hour. #J-18808-Ljbffr