Service Techician

Service Technicians

The Rafih Auto Group is looking to hire a highly skilled automotive technician to maintain and service customers' vehicles. The ideal candidate has strong mechanical skills and adheres to all safety procedures and practices.

What We Offer

• Competitive pay
• Health Insurance
• Paid Holidays & PTO
• Short and Long-Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Vehicle Purchase Discounts

Essential Duties

• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order, including an accurate and legible customer complaint, cause and correction as performed.
• Road tests vehicles before and after required repairs or refers to the shop foreman.
• Returns repair orders at the end of the workday to the dispatch office.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Attends department meetings and on-site factory training.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Reports any safety issues immediately to management.
• High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity.