Patient Concierge and Facility Assistant
$21 - $23 per hourVascular Centers of America
Job Description
Job Description
Patient Concierge & Facility Assistant | Full Time
Location: 25130 Southfield Rd, Southfield, MI 48075
Pay: $21-$23 per hour
Benefits:
Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Paid Holidays
3 Weeks Vacation
Position Summary:
Vascular Centers of America is seeking a dependable, energetic, and service-oriented individual to join our team as a Patient Concierge & Facility Assistant . This hands-on role is essential to creating an exceptional patient experience while supporting the daily operations of our busy vascular clinic. The ideal candidate enjoys working with people, takes pride in maintaining a clean, safe, and organized environment, and is eager to assist with patient transport, clinic support, and other operational responsibilities to help our team deliver outstanding care.
Responsibilities:
• Greet patients, family members, and visitors in a courteous and professional manner.
• Assist patients upon arrival and direct them to the appropriate area of the clinic.
• Safely transport wheelchair patients to and from exam rooms and procedure areas.
• Provide compassionate assistance to elderly and mobility-limited patients while preserving dignity and comfort.
• Maintain a clean, organized, and welcoming lobby and waiting areas throughout the day.
• Empty trash receptacles several times daily in patient care and common areas.
• Restock snacks, beverages, coffee station supplies, and patient amenities.
• Replenish clinic supplies and notify management when inventory is running low.
• Assist with moving deliveries, equipment, furniture, and other light physical tasks.
• Support staff with miscellaneous operational duties to keep the clinic running efficiently.
• Immediately report maintenance, safety, or housekeeping concerns.
Requirements:
• Friendly, professional, dependable, and team-oriented.
• Excellent customer service and communication skills.
• Previous healthcare, hospitality, or customer service experience is preferred but not required.
• Ability to stand and walk for extended periods, frequently bend and lift, push wheelchairs safely, and lift up to 50 pounds.
• Must maintain a professional appearance and comply with all HIPAA, infection control, and workplace safety policies.
If you enjoy staying active, helping others, and working in a fast-paced healthcare environment, we'd love to meet you.
$21 - $23 per hour
...Job Description Job Description Patient Concierge & Facility Assistant | Full Time Location: 25130 Southfield Rd, Southfield, MI 48075 Pay: $21-$23 per hour Benefits: Medical Insurance Vision Insurance Dental Insurance Life Insurance Paid...SuggestedHourly payFull timeImmediate startVascular Centers of America
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