Part-Time Program Coordinator

The American Society of Civil Engineers (ASCE) seeks a part-time (20 hours a week) program coordinator to provide administrative and customer support for the Civil Engineering Certification (CEC) program. This position provides customer service/applicant management, data management, reporting and tracking, record-keeping, administrative support, and assistance/preparation for annual renewal efforts and certification program improvements. Responsibilities Responding to all inquiries for the certification program, requirements, and process details Processing applications (downloading/organizing application materials for review) and submitting data to review committees Processing certification materials, composing correspondence, and preparing, assembling, and mailing certification packets and other correspondence Maintaining and updating certification records and transactions in the database Developing and maintaining a digital filing system for all applicants of CEC certifications including re-organization and management of shared CEC email accounts Generating program reports tracking program performance/metrics to meet accreditation requirements (including applications, new certifications awarded, and renewals) Identifying, recommending, and implementing improvements/efficiencies in certification operations Assisting manager in maintaining program compliance and on-time reporting with all accrediting agencies Assisting in the development, maintenance & distribution of all documentation, including policy and procedure manuals Assisting with promotion and communications activities such as: Responding to all CEC outreach requests for program materials at industry events/conferences Coordinating publication submissions related to promoting CEC and its' certification programs Qualifications Two- or four-year degree or equivalent work experience 2-3 years of experience working with an Association in the certification field or similar (preferred) Proficiency with MS Office Suite and an AMS or CRM Demonstrated success providing administrative and logistical program support Must prioritize tasks, manage time, multi-task and meet deadlines Strong written communication skills including proofreading and copy-editing Strong customer service skills and flexibility Must work in a team environment and independently Based in Reston, VA, this position has hybrid work from home flexibility in the Northern VA/DC Metro area. EEO Statement All qualified candidates including historically excluded individuals, protected veterans, women, and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr American Society of Civil Engineers