Billing Clerk

Job Description

Job Description

Well established Plano company looking for Two highly detailed oriented professional Billing Specialist to be responsible for the billing in the Invoicing Department.

• Application, Payment Portals, AX invoices, Manual Billings), contract terms, and company policies in a fast-paced environment for multiple clients monthly
• Interface with internal and external parties (i.e. Sales, General Contractors, Installers,Project Managers, AR) to resolve issues and gather relative information for proper and accurate billing of projects
• Review billing requests to determine appropriate action and/or assign to a team member
• Manage ticketing system to ensure all tickets are being touched monthly and the escalations are being addressed in accordance with the escalation policy
• Handle all first level escalations from internal and external clients and escalate to Supervisor as needed
• Partner with AP and AR teams to research and reconcile billing related issues
• Review billing reports for accuracy and collaborate with team members to resolve discrepancies
• Meet with internal teams (PMO group and AR) on a weekly basis to review and resolve complex billing variances
• Perform quality control audits to ensure all billings are compliant with outlined processes and documented SOPs

PREFERRED PROFESSIONAL SKILLS

3+ years’ billing experience in the construction industry

Understanding OCIP and CCIP documentation

Customer Service experience

Background in access control & door hardware scheduling

Ability to interpret contract language to ensure accuracy in billing

PREFERRED SOFTWARE SKILLS

Microsoft Dynamics AX or other ERP Applications

Service Now

Teamwork and TeamDesk

SmartSheet

Proficient with MS Excel

STAFF FORCE

3001 S. CENTRAL EXPWY. # 301

MCKINNEY, TX 75070