BARTENDER - LOUNGE 54
Santa Ana Star Casino Hotel
Job Description
Job Description
Job Summary:
Provides professional, friendly and exceptional service to each guest of a high paced bar outlet.
Job DescriptionCore Values & Expectations:
- Treat all other co-workers with dignity and respect regardless of position.
- Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
- Always be honest. Admit mistakes, learn from mistakes, and move forward.
- Demonstrate an ability to accept constructive criticism and guidance from supervisors.
- Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
- When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Major Responsibilities/Activities:
- Greets and attends to guest’s needs in a friendly, professional manner.
- Prepares drinks with proper portions and ingredients.
- Operates cash register, handling all beverage sale transactions.
- Monitors alcohol consumption and maintains respectful control of customers conduct.
- Maintains a well-stocked bar.
Minimum Requirements:
- Preference is given to qualified Santa Ana Tribal members.
- High school diploma or GED.
- Obtain a New Mexico liquor server’s license and a Food Handlers card within 90 days of hire.
- Must be able to work any scheduled hours and shifts, including nights, weekends, and holidays.
- Ability to communicate in a clear and concise manner.
- Bi-lingual and multi-cultural experience preferred.
- Must possess excellent interpersonal skills. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license.
Essential Mental Functions:
The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Display strong verbal and written communication skills.
- Proven ability to handle conflict situations.
- Proven ability to multi-task.
Essential Physical Functions:
The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the position, the employee is frequently required to stand for extended periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear.
- Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
- Must be able to work well in fast paced, customer-oriented environment.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used
- POS
- Standard commercial bar and restaurant equipment.
- Smartphone
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