Wellness Specialist
iCRYO
Job Description
Job Description
The Wellness Specialist Team Member should be action-oriented, customer service driven, ambitious, culturally fit, upbeat, confident, honest, detailed, and goal-oriented. This person will work with Leadership and their team to identify and solve problems, set expectations and goals, and complete daily tasks. This candidate shall also possess the skills necessary to perform their duties and responsibilities with minimal direct supervision.
BenefitsHourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
ResponsibilitiesOur ideal candidate shall have a dynamic personality and a burning passion for overall wellness and recovery. Must have high energy and be ready to attend to guests immediately upon arrival. The Wellness Specialist is directly responsible for helping guests achieve their lifestyle goals with exceptional guest service, marketing through social media, and attending community events. The Wellness Specialist will also be responsible for continuing their education of our products and services as well as working as a team with other employees and maintaining safety protocols within the center.
RequirementsPreferred health and wellness passion/experience
Ability to work a minimum of 15-25 a week with a flexible schedule including weekends.
Ability to comprehend and pass a number of iCRYO-designed service exams following initial training.
Maintain good time management skills, good judgment, and the ability to multitask.
Display exceptional guest experience skills, and handle and resolve guest issues to maintain guest loyalty.
Understand the needs of the guest, and the ability to educate guests on services needed in a competent, efficient, and professional manner.
Meet or exceed minimum productivity requirements set by the company including sales goals.
Maintain a professional appearance and positive attitude.
Maintain an environment of trust, and communicate efficiently with managers and
peers.
Must be able to complete ongoing and continued education.
Maintain a clean environment, and uphold company standards.
2-3 years of Sales Experience in retail ideal
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