Revenue Operations Accountant

Join us in Telling the Stories of Santa’s North Pole! The Lumistella Company is a global intellectual property company dedicated to bringing Santa’s North Pole to life for children around the world through consumer products, original entertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates. The Revenue Operations Accountant will primarily be responsible for owning the Company’s accounts receivable operations across multiple revenue streams, including retail, ecommerce, licensing, digital, and wholesale. This role ensures accurate invoicing, timely cash application, and effective collection of outstanding balances, while supporting month-end close and accounting processes related to revenue. In addition to executing core AR responsibilities, this position is expected to take ownership of assigned business processes, proactively identify opportunities to strengthen financial accuracy, operational efficiency, and internal controls, and contribute to the continued maturation of the Finance and Accounting organization. Success in this role requires continuous improvement mindset, intellectual curiosity, and a willingness to challenge existing processes in support of a more scalable, efficient, and insight-driven Finance organization. The Revenue Operations Accountant will: Accounts Receivable Operations Own daily accounts receivable activities, including invoicing, cash application, and collections Monitor accounts receivable inbox and respond to customer inquiries in a timely and professional manner Monitor AR aging and proactively drive collection efforts on past‑due balances, including direct customer outreach Ensure timely and accurate recording and reconciliation of all customer payments Review, validate, and post RMAs, credits, and adjustments prepared by upstream teams Manage customer accounts, including setup, maintenance of terms, and ongoing account integrity Ensure all deductions, chargebacks, and allowances are reviewed, reconciled, approved, and recorded Maintain complete and accurate customer remittance documentation in accordance with company policies Prepare and distribute customer statements and follow up on outstanding balances Provide Finance and Sales leadership with regular updates, including analysis of aging trends, risks, and recommended escalation actions Collaborate cross‑functionally with Sales, Customer Service, Licensing, Operations, and Finance to resolve billing and payment issues Licensing / Royalty Receivables Track royalty reporting requirements and expected payments in accordance with licensing agreements Follow up with licensees on missing or late royalty reports and payments Support the preparation and validation of royalty invoices Reconcile royalty receivables and investigate discrepancies Digital and Ecommerce Revenue Reconcile digital and ecommerce revenue streams, including platform activity, deposits, refunds, and fees Ensure accurate recording of digital transactions in accordance with GAAP Identify and investigate discrepancies across platforms and accounting records Insights & Analysis Analyze AR aging and customer payment behavior to identify trends, risks, and opportunities Identify recurring chargebacks, deductions, or disputes and recommend corrective actions Provide insights to support cash flow forecasting, including expected collections and potential delays Highlight emerging issues impacting collections, billing, or revenue accuracy to Finance leadership Support development of reporting and dashboards to improve visibility into AR performance Proactively identify process inefficiencies and recommend improvements to enhance accuracy, scalability, and control Accounting Support Support month‑end close activities related to accounts receivable and revenue Prepare AR aging reconciliations to the general ledger and resolve reconciling items Review and resolve unapplied cash balances Assist in preparing journal entries related to AR and revenue transactions Prepare account reconciliations and supporting schedules Support audit requests and tax‑related documentation Internal Controls & Process Improvement Participate in the implementation of new business entities, revenue streams, and financial processes, helping ensure scalable accounts receivable operations as the Company grows Support adherence to internal controls and company policies related to revenue and receivables Ensure AR‑related standard operating procedures (SOPs) are updated timely with any process changes Ensure AR processes align with audit requirements and financial reporting standards Identify risks within AR processes and recommend improvements to strengthen controls Challenge existing processes and proactively recommend improvements that increase efficiency, strengthen controls, reduce manual effort, and improve customer experience If you want to be one of us... The ideal candidate will bring: Strong understanding of accounts receivable, collections, reconciliations, and revenue‑related accounting processes, with a working knowledge of GAAP. Advanced proficiency in Microsoft Excel and experience working within an ERP environment; Microsoft Dynamics Business Central experience preferred. Strong analytical and problem‑solving skills with the ability to identify trends, investigate root causes, and recommend practical solutions. Demonstrated ability to identify opportunities to improve processes, strengthen internal controls, and increase operational efficiency. Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt in a fast‑paced environment. High level of accuracy, attention to detail, and sound judgment while maintaining an understanding of broader business objectives. Strong communication and relationship‑building skills with the ability to collaborate effectively across Finance, Sales, Licensing, Customer Service, Operations, and external customers. Ability to take ownership of assigned responsibilities, work independently, and follow issues through to resolution. Demonstrates intellectual curiosity, a continuous improvement mindset, and a willingness to challenge existing processes to support a more scalable Finance organization. Models professionalism, accountability, integrity, and a commitment to delivering exceptional service to both internal and external stakeholders. Protects company assets through the proper management of asset files and adherence to company policy with regard to information security and management. Education requirements: Bachelor’s degree or higher in accounting, Finance, or related field required. 5‑6 years (minimum of 3 years) of relevant experience in revenue accounting, accounts receivable, collections, or accounting preferably within a complex or multi‑revenue business environment. Experience supporting multiple revenue streams, complex customer relationships, or licensing/royalty accounting preferred. Experience in a multi‑entity or complex revenue environment preferred. Demonstrated history of process improvement, problem‑solving, and increasing ownership within previous roles. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. A full and complete copy of the Job Description is available upon request. The Lumistella Company is an equal employment opportunity employer. #J-18808-Ljbffr The Lumistella Company