Administrative Assistant

Administrative Assistant | Southeastern ConnecticutSoutheastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.We are seeking an organized and dependable Administrative Assistant to provide clerical and administrative support to an assigned SCADD facility — playing an essential role in keeping daily operations running smoothly and ensuring clients and staff are well supported.What We Offer:Competitive pay and comprehensive benefitsMultiple Medical Plans to fit your needs and budgetDental & Vision Insurance403(b) Retirement Plan with 10% employer match at 1 yearVacation and Sick accruals11 paid Holidays40 hours of paid Education/Training annuallyPaid Licensure ReimbursementMeaningful work making a lasting difference in the lives of individuals in recoveryWhat You'll Do:As an Administrative Assistant, you will be a key point of contact and support for clients, staff, and providers at your assigned facility — handling a wide range of clerical, scheduling, and coordination tasks that keep the program running efficiently and clients connected to the care they need.Responsibilities include:Orient clients to office hours, program rules, and the availability and limitations of program servicesPerform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office suppliesMaintain and stock inventory and suppliesReceive, sort, and distribute mailCommunicate, consult, and coordinate client care with other providers as neededPerform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verificationComplete applications for client participation in state assistance programsSet up in-person and virtual appointments and follow-up appointments as directedNotify clients of upcoming appointmentsArrange transportation for all non-emergent appointments, including coordination through VeyoSecure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorizationScan discharged paper charts into client recordsFollow all health, sanitary, and infection control policiesParticipate in the orientation of new employees and the transfer of knowledge essential to the performance of dutiesWhat You'll Need:High School Diploma or GED required; one to three years of related experience, or an equivalent combination of education and experienceValid Driver's License with the ability to drive a company vehicle requiredThe ability to obtain CPR certification within six monthsProficiency with Microsoft Office Suite and applicable softwareStrong organizational and time management skills, with the ability to prioritize tasks and maintain an organized physical and electronic environmentFriendly, patient, and empathetic approach when interacting with clients and colleaguesAbility to work both independently and collaboratively in a fast-paced environmentCommitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusionWhy SCADD?Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and our administrative team plays a vital role in making that mission possible every single day. When you join SCADD, you join a team that shows up with hope, connection, and purpose.If you're ready to bring your organizational skills to work that truly matters, we want to hear from you.