Home Delivery Operations Coordinator (On-Site)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Home Delivery Operations Coordinator (On-Site) Full time LABORERS AND HELPER Plant City, FL, US Salary Range: $20.00 To $25.00 Annually Location 141 County Line Road, Plant City, FL 33566 Reports To Senior Manager of Culinary Operations Compensation Range $20.00 to $25.00 per hour (Non-Exempt) Equivalent to approximately $41,000 to $52,000 annually based on scheduled hours and overtime expectations. Compensation will vary based on experience, operational leadership background, and relevant industry expertise. General Overview Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. With retail locations, home delivery, and corporate partnerships, our mission is simple: Feed Your Journey. The Home Delivery Operations Coordinator supports the daily execution of Fitlife Foods’ home delivery fulfillment and distribution operations. This role helps ensure that customer orders are accurately bagged, staged, and prepared on schedule, while supporting smooth coordination among fulfillment teams, drivers, customer service, and operational partners. The ideal candidate is organized, dependable, detail-oriented, and comfortable working in fast-paced operational environments where priorities can shift quickly. Fitlife Foods operates on accountability, teamwork, urgency, and continuous improvement. This role plays an important part in helping deliver a consistent and positive customer experience. Why This Role Matters Every delivery represents a customer's trust in Fitlife Foods to support their wellness journey. This role helps ensure orders are fulfilled accurately, operational processes stay organized, and customers receive the quality experience they expect. Position Summary The Home Delivery Operations Coordinator supports the day-to-day coordination of home delivery fulfillment activities, including order staging, bagging accuracy, route preparation, and operational communication. This role works closely with fulfillment team members, drivers, customer service, and operational leaders to help maintain smooth execution throughout the delivery process. Fullfillment & Daily Operations Support the daily execution of home delivery fulfillment operations Assist with coordinating order bagging, staging, and distribution activities Help ensure customer orders are prepared accurately and on schedule Monitor workflow and communicate operational concerns to leadership Support onboarding and training efforts for fulfillment team members Reinforce operational procedures, organization, and accountability standards Customer Experience & Accuracy Help maintain high standards of order accuracy and customer experience Partner with Customer Service teams to help resolve delivery-related concerns Escalate recurring operational or customer issues to leadership appropriately Support a customer-first culture throughout the fulfillment operation Assist with route preparation and delivery coordination activities Utilize systems such as ShipStation, FedEx, Parsley, and related platforms to support operational execution Support communication with delivery drivers and external delivery partners as needed. Help coordinate operational adjustments when issues arise Transportation & Administrative Support Assist with maintaining transportation-related records and documentation Support reporting related to driver activity, incidents, and operational tracking Coordinate communication with Accounting and HR regarding operational documentation as needed Help monitor operational supply and staging needs Food Safety & Operational Standards Support compliance with food safety, sanitation, handling, and temperature-control procedures Maintain clean, organized, and safe fulfillment and staging areas Reinforce adherence to company operational standards and expectations Process Improvement & Team Support Identify opportunities to improve organization and workflow efficiency Support operational reporting and issue tracking Assist leadership with process improvement initiatives and operational follow-up Maintain flexibility and responsiveness in a fast-moving environment Qualifications 1+ years of experience in fulfillment, warehouse, logistics, food production, retail operations, or delivery environments preferred Prior experience in a lead, coordinator, or high-volume operational support role preferred Strong organizational skills and attention to detail Ability to multitask and prioritize effectively in fast-paced environments Strong communication and problem-solving skills Comfortable working cross-functionally with operational teams Experience with operational systems, fulfillment software, or delivery platforms preferred Food production, meal delivery, warehouse, or logistics experience preferred Physical & Work Environment Requirements Ability to stand and move throughout production and fulfillment areas for extended periods Ability to lift to 50 pounds periodically Ability to work in refrigerated and warehouse-style environments Fast-paced operational environment with changing priorities and tight timelines Ability to work flexible schedules, including early mornings, weekends, and periodic Sundays, based on operational demands Key Success Metrics On-time order staging and route readiness Operational organization and workflow consistency Team support and communication effectiveness Compliance with food safety and operational procedures #J-18808-Ljbffr Fitlife Foods