General Manager

Job Description

Job Description

We are currently seeking an experienced and results-driven General Manager to lead our dealership in Oakland, California. This is an exciting opportunity for a proven automotive leader who is passionate about building high-performing teams, delivering exceptional customer experiences, driving profitability, and fostering a culture of accountability and excellence. If you're ready to lead a successful dealership while making a lasting impact on both employees and customers, we'd love to hear from you.

Responsibilities

• Provide strategic leadership and oversight for all dealership operations, including Sales, Service, Parts, Finance & Insurance (F&I), and Administration.
• Drive dealership performance by achieving sales, profitability, customer satisfaction, and operational objectives.
• Develop, coach, and mentor department managers and employees to build a high-performing, customer-focused team.
• Foster a positive culture of accountability, teamwork, and continuous improvement throughout the dealership.
• Establish and maintain strong relationships with customers, employees, manufacturers, and the local community.
• Monitor and analyze key performance indicators (KPIs), financial statements, and operational reports to identify opportunities for growth and improvement.
• Develop and implement business plans, marketing initiatives, and operational strategies to maximize revenue and profitability.
• Oversee inventory management to ensure proper stocking levels and maximize inventory turn.
• Manage dealership expenses and maintain financial controls while meeting budget and profitability goals.
• Ensure compliance with manufacturer standards, company policies, and all applicable federal, state, and local laws and regulations.
• Recruit, hire, train, develop, and retain top-performing employees across all departments.
• Lead by example through active involvement in daily dealership operations and by maintaining a visible presence throughout the dealership.
• Resolve escalated customer concerns professionally and effectively to ensure exceptional customer satisfaction.
• Promote a culture focused on integrity, operational excellence, and delivering an outstanding ownership experience for every customer.

What We Offer:

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.

Qualifications

• Automotive dealership management experience
• Shown success in auto retail sales
• Confirmed leadership ability to mentor and train others
• Excellent communication and customer service skills
• Passionate about training sales team members and operating within a reciprocal environment
• Enthusiastic personality with high-energy attitude
• Ability to boost morale during the sales workday and improve profitability
• Organization and follow-up skills
• Experience and desire to work with technology
• High School diploma or equivalent
• Clean driving record and valid driver’s license

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction, and every new hire brought onboard, we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After more than forty years of success, we're proud to be one of the nation's top-performing dealer groups.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.