Medical Front Office Specialist

Benefits:

401(k)

401(k) matching

Opportunity for advancement

Paid time off

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)

Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Compensation & Schedule:

$22-26/hour based on experience and qualifications

Full-time, on-site position

Monday-Friday hours, no weekends, occasional evenings

Benefits:

401(k) retirement plan

Paid time off (PTO)

Additional benefits available

Professional development opportunities

Key Responsibilities:

Greet patients warmly and manage check-in/check-out processes

Handle multi-line phone system, schedule appointments, and address patient inquiries

Process insurance verifications, authorizations, and patient registration

Maintain accurate patient records in electronic medical records (EMR) system

Collect co-pays and assist with billing procedures

Coordinate patient flow and support clinical staff with administrative tasks

Ensure HIPAA compliance and maintain confidentiality of patient information

Qualifications:

Must Have:

2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)

Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)

Excellent customer service and professional communication skills

Understanding of confidential information handling and HIPAA/PHI requirements

High school diploma or equivalent

Strongly Preferred:

Medical office or healthcare administrative experience

EMR systems experience (Epic, Cerner, Athenahealth, NextGen)

Insurance verification and billing knowledge

Medical terminology familiarity

Bilingual abilities (English/Spanish)

Ready to Apply?

Submit your résumé along with a brief note describing:

Your EMR or database software experience

A specific example of excellent customer service you've provided

What interests you about working in ophthalmology

We'll train you on ophthalmic specifics if you bring strong office fundamentals. We respond quickly to qualified candidates and look forward to hearing from professional, experienced applicants.