Inside Sales Representative

We have an outstanding Contract position for an Inside Sales Representative to join a leading Company located in the Waco, TX surrounding area.

Responsibilities :

• The Inside Sales Representative will provide a high level of customer service and support with an established customer base, including Program Management of key strategic accounts, providing exceptional service to maintain and increase sales of these accounts
• The Inside Sales Representative will demonstrate a particular focus on program/customer management
• Handle a high volume of customer interaction
• Superior Excel and PowerPoint skills
• High volume of customer quotes, pricing, and delivery by phone, fax, or email
• Manage all aspects of order entry, stock management, and purchase requirements for key customers
• Daily status and review of Key accounts orders, stocking levels, and re-order points
• Assist company AES's LA management in forecasting revenue and GP of accounts
• Determining correct material based on customer requirements
• Obtaining quotes from vendors for material and outside processing
• Sales Order & Purchase Order entry
• Assume responsibility of key house accounts
• Coordination with Outside Sales and Management; information & feedback
• Follow-up and communication with customers; status & delivery
• Initiate & follow-up on customer returns and problems (credits & complaints)
• Maintains paper and digital records/files for the respective department
• Periodically visits with customers to establish better business relationships

Basic Hiring Criteria :

• High school diploma or equivalent; College degree from an accredited institution preferred
• Minimum 2 years of experience in an inside sales and/or customer service environment
• Previous experience working in a fast-paced metals, distribution, or manufacturing environment
• Knowledge and experience working with SAP desired
• Proficient in Microsoft Office applications, intranet and internet usage