Pharmacy Technician

Position Summary

All Pharmacy Technicians including Oncology Pharmacy Technicians and ED Pharmacy Technicians perform pharmacy functions under the direct supervision of a Registered Pharmacist. Duties include but are not limited to: Pharmacist support including answering phones and processing medication demands, filling patient specific medication, Cleanroom/ IV support including compliance with USP Chapter 797 and 800 procedures, filling and maintaining the automated dispensing cabinets, filling floor stock orders, filling and replacement of emergency kits, medication packaging, inventory management, performing various computer functions relating to billing, printing labels and reports and maintaining regulatory standards

Essential Functions and Responsibilities Includes the Following:

1. Perform all tasks according to policy and procedure.
2. Monitor and troubleshoot Pyxis hardware, software, and system alerts; escalate issues to pharmacy IT, engineering, or vendor support as needed.
3. Operate and troubleshoot other Pharmacy technologies such as KitCheck, logistics, and the EPIC system.
4. Manage new device installations, relocations, and equipment maintenance, including tracking serial numbers and coordinating replacements.
5. Optimize Pyxis inventory by reviewing utilization, resolving stock-outs, and ensuring appropriate storage space use.
6. Generate and present utilization, access, and optimization reports to pharmacy leadership.
7. Collaborate with pharmacy staff, pharmacy IT, and vendor teams to address issues, support projects, and improve system efficiency.
8. Perform additional pharmacy support duties and provide coverage as assigned.
9. The main focus for Pharmacy Technicians functioning in the Emergency Department is to conduct medication history interviews in the Emergency Department for patients pending admission. Obtain and update the patient's current medication list, including last dose and frequency, to support accurate medication reconciliation by providers.
10. Compliance with all elements of the Pharmacy Technician training tool.
11. Integrates customer service into work practice.
12. Perform workflow that maintain regulatory compliance of the department.
13. Utilizes current hospital requirements for infection control.
14. Participates in Performance Improvement Initiatives.
15. Utilizes appropriate steps in the decision-making process to include recognition and priority setting related to pharmacy workflow issues.
16. Collaborates and communicates with the health care team.
17. Completes competency requirements.
18. Attend mandatory in-services.
19. Attend staff meetings as required/ requested.
20. Utilizes cost containment practices.

1. Adheres to all WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physical.
2. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
3. Performs all other related duties as assigned.

Education & Experience Requirements

High school diploma/equivalency

Certified Pharmacy Technician certificate or pharmacy student currently enrolled in an accredited college of pharmacy

Registered in New York State as a Pharmacy Technician as defined in Title 8, Article 137-A, Section 6844 of New York's Education Law and Part 63 of the Commissioner's Regulations or pharmacy student currently enrolled in an accredited college of pharmacy

Maintain the continuing education requirements established by the certifying board

Core Competencies

• Ability to act in a professional capacity and serve as a role model.
• Exhibit teamwork and adaptability during staffing changes.
• Communicate effectively (written and verbal) in English.
• Retains composure under stress.

Physical/Mental Demands/Requirements & Work Environment

• • Must be physically able to move, remove and transport heavy objects up to 50 lbs.
  • Must frequently perform difficult manipulative, arm-hand steadiness and hand-eye coordination skills;
  • Must be physically able to ambulate or be stationary for extended periods of time.
  • Must have the ability to concentrate on fine detail with interruption and attend to tasks for more than 60 minutes at a time. Individual must be able to understand theories behind several related concepts and remember multiple tasks given during the course of a day.
  • Must be physically able to meet all regulatory requirements.
  • Sees objects closely and far away and hears normal sounds with some background noises.
  • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.

Primary Population Served

Check appropriate box(s) below:

• Neonatal (birth - 28 days)

• Patients with exceptional communication needs

• Infant (29 days - less than 1 year)

• Patients with developmental delays

• Pediatric (1 - 12 years)

• Patients at end of life

• Adolescent (13 - 17 years)

• Patients under isolation precautions

• Adult (18 - 64 years)

• Patients with cultural needs

• Geriatric (> 65 years)

•All populations

• Bariatric Patients with weight related comorbidities

• Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Salary Range: $55,905.92 - $83,869.89 (based on full-time employment)