T901 Product Support Leader
GE Aerospace
Job Title T901 Product Support Leader (Product Support Manager) Company Overview GE Aerospace is a world‑leading provider of aircraft engines, components, and integrated systems for commercial and military customers. We support critical missions by bringing together deep engineering expertise, operational excellence, and a relentless focus on safety, quality, delivery, and cost. Location Lynn, Massachusetts (GET) Role Overview The T901 Product Support Manager demonstrates accountability for functional, business, and broader company objectives. The role leads a cross‑functional team (including direct reports) to develop, integrate, and implement product support processes that meet financial and technical needs across the organization. Responsibilities include managing complex product support challenges, contributing to long‑range planning, and shaping product support strategy through qualification and entry into service. High levels of operational judgment are required to deliver outcomes across cost, schedule, technical requirements, and customer commitments. Key Responsibilities Cross‑Functional Leadership: Lead a cross‑functional team and direct reports to complete development and production introduction of the improved T901 turbine engine for the U.S. Army. Align stakeholders to program milestones and ensure disciplined execution. Integrated Product Support Planning & Execution: Develop and maintain the integrated product support plan for the T901 program. Manage execution through qualification, entry into service, and transition to sustainment readiness. Functional Support Integration: Coordinate support activities across support equipment, repair engineering, technical publications, reliability, maintainability, human factors engineering, provisioning, customer training, and maintenance data systems to meet customer requirements and business goals. Cost & Schedule / EVM Support: Develop cost and schedule planning estimates supporting internal and external earned value management (EVM) processes. Drive visibility to risks, assumptions, and execution status. Program Management – Development Through Production: Manage product and service development efforts from concept through production introduction, ensuring supportability is designed‑in and scalable. Product Support Strategy & Resourcing: Influence product support strategy, including resource planning and policy development. Interpret internal and external business challenges to recommend best practices that improve products, processes, and services. Digital Product Support Strategy: Develop and implement the digital strategy for the T901 engine to maximize customer value (e.g., data‑enabled support, improved sustainment insights, enhanced readiness outcomes). Judgment, Problem Solving, and Decision Support: Use high‑level judgment to assess incomplete or complex information, ask the right questions, and develop recommendations using multiple data sources. Generate solutions beyond standard parameters to address technical, schedule, and customer challenges. Required Qualifications Education: Bachelor’s degree from an accredited university or college. Experience: Minimum 5 years of experience in product support and/or product development. Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs/projects. Ability to document, plan, and execute programs. Established project management skills. Export Controlled Information Requirement This role requires access to U.S. export‑controlled information. Employment is contingent upon the ability of U.S. citizens, lawful permanent residents, asylees, or refugees to obtain authorization for access to such information. Equal Opportunity Employer Statement GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law. Relocation Assistance Yes #J-18808-Ljbffr GE Aerospace
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