Program Analyst

Supporting key business operations, the part-time Program Analyst will provide operational and technical support, generate and analyze reports, and ensure data integrity while working remotely in a hybrid model. Key responsibilities Provide operational and technical support to internal teams, ensuring timely resolution of issues and high customer satisfaction Generate, maintain, and analyze reports to support business operations and data-driven decision-making Review and validate data to ensure accuracy, completeness, and compliance with established standards Required qualifications Experience in customer service, data entry, help desk support, or related business support roles Proficiency in Microsoft Office applications, particularly Microsoft Excel Strong attention to detail with the ability to manage, review, and analyze data accurately Experience generating reports and performing basic to intermediate data analysis Associate's or Bachelor's degree in Business Administration, Analytics, Information Systems, or a related field