Talent Operations Lead

Job Description

Job Description

At Brighton Jones, we’re a purpose-driven, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards including Inc.com’s 2025 list, as well as national honors for community impact.

We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam.

With this growth in mind, we are looking for a Talent Acquisition Operations Lead to help power our talent engine. This person will help strengthen the systems, processes, data practices, and programs that allow us to scale thoughtfully while maintaining a human-centered approach to recruiting. The role combines hands-on recruiting coordination, candidate experience, reporting, systems administration, and process improvement, creating the operational foundation that helps recruiters and hiring teams do their best work. We're looking for someone who brings a high level of attention to detail, a process-first mindset, and a passion for creating clarity, improving how work gets done, and delivering exceptional experiences for candidates and stakeholders alike. This person will play a key role as we continue to evolve our recruiting infrastructure to support future growth.

Take our Values in Action Self-Assessment to see how our values align! 

Key Responsibilities:

You create the operational foundation that helps the Talent Acquisition team deliver a consistent, efficient, and human recruiting experience. In this role, you will be responsible for

Recruiting Coordination & Team Enablement

• Coordinate complex interviews across calendars, time zones, and stakeholder groups while providing timely, professional communication to candidates and interview teams.
• Manage job postings, interview logistics, candidate records, offer-process coordination, background-checks, and other recruiting activities that keep searches moving.
• Partner with recruiters and hiring managers to reinforce timely feedback, clear next steps, and an organized hiring process.
• Establish coordination standards and capacity practices that help the team deliver consistent support as hiring volume grows.

Recruiting Operations & Systems

• Own and continuously improve recruiting workflows, standards, service levels, templates, and operating practices so the team can scale with consistency.
• Serve as a business owner and subject-matter resource for the applicant tracking system and related recruiting technology, including configuration, data integrity, user adoption, integrations, process documentation, and vendor partnership.
• Partner on the evaluation and implementation of new recruiting tools, including requirements gathering, workflow design, testing, data migration, training, and change management.
• Identify operational friction, clarify ownership, and implement practical solutions that improve speed, quality, and the experience of candidates, recruiters, and hiring teams.
• Build clear documentation, playbooks, and training resources that make recruiting processes easier to understand and follow.

Data Quality, Reporting & Insights

• Establish and maintain strong data-quality practices across requisitions, candidates, offers, sources, and hiring outcomes.
• Create recurring audits and controls that improve the accuracy, completeness, and consistency of recruiting data.
• Build and maintain reports and dashboards that provide visibility into hiring activity, pipeline health, capacity, candidate experience, source effectiveness, and other meaningful recruiting measures.
• Translate data into clear observations and recommendations that help recruiting leadership and business partners make informed decisions.

Your Experience:

• 5+ years of relevant experience in recruiting operations, senior recruiting coordination, talent acquisition operations, People Operations, or a related field.
• Demonstrated ownership of recruiting systems, processes, programs, reporting, or operational improvements in a growing organization.
• Strong working knowledge of applicant tracking systems, scheduling tools, reporting platforms, and recruiting technology.
• Comfort working with recruiting data, including organizing, auditing, analyzing, and communicating findings to different audiences.
• Program and project management skills, with the ability to structure ambiguous work, manage dependencies, and move multiple priorities forward.
• An understanding of candidate experience as an intentional journey, with the judgment and empathy to balance efficiency with meaningful human connection.
• Excellent written and verbal communication skills and the ability to build trusted partnerships across the organization.
• High attention to detail, sound judgment, and discretion when handling sensitive or confidential information.
• A continuous-improvement mindset and the ability to anticipate needs, identify root causes, and design solutions that can scale.
• A collaborative, approachable “how can I help?” orientation, paired with the confidence to recommend changes and lead implementation.
• This role is an in-office, full-time, and exempt position. We are a work from office culture with a lot of flexibility.

How This Role Can Grow:

The initial priority is to strengthen recruiting coordination and establish a reliable operating foundation. As hiring demand and the Talent Acquisition team grow, we expect this role to evolve toward broader ownership of recruiting operations, including:

• Leading the recruiting operations roadmap and technology strategy.
• Managing and developing recruiting coordinators.
• Expanding recruiting analytics, workforce-planning support, and operational reporting.
• Building scalable candidate-experience, employer-brand, and recruiting-program infrastructure.
• Serving as a strategic operating partner to the VP of Recruiting on new team initiatives.

Compensation:

• Pay : $100k - $120k annual compensation
• Profit share:  Additional opportunities for   discretionary year-end profit sharing

Ownership & Financial Wellbeing

• Fully paid medical, dental, and vision coverage for employees
• 401(k) with 100% match up to 3% of annual compensation
• Equity ownership opportunities for every employee
• New Business Incentive Program
• Generous employee referral bonus
• Cell phone data reimbursement
• Financial planning services discount for employees and immediate family members

Time & Flexibility

• Minimum 3 weeks PTO starting Day 1
• Winter Break, Summer Friday flex-days, and 10 paid holidays
• Unlimited Volunteer Time Off plus company grant matching
• Heavily subsidized transit

Growth & Development

• 100% reimbursement for required training, certifications, licensing, and dues
• Personal career development plans
• Richer Life Business Partner (coaching for all employees)
• Mindful Emotional & Social Intelligence training
• Annual professional & personal wellbeing stipend

Connection & Community

• Quarterly team-building events
• Regular social events
• Employee-led book clubs, committees, and affinity groups

Family & Milestones

• Paid Parental leave (13 weeks for birthing parent and 6 weeks for non-birthing parent)
• Adoption benefits
• Anniversary milestone celebrations, including a 3-month paid sabbatical at 10 years

Visa Sponsorship : Please note, we are unable to provide visa sponsorship for the position offered. Accordingly, we are unable to hire individuals who require, or will require, employment visa sponsorship either now or in the future. 

We are committed to building a business where all of our team members genuinely love where they work and are empowered to reach their full potential. We do this by building authentic relationships with one another, learning and growing continuously together, working hard while having lots of fun, and giving back to our community.

Brighton Jones is a team founded on equity and respect, and we’re on a mission to help each other, our clients, and global community thrive. We actively foster a compassionate and inclusive culture and are committed to creating a diverse #OneTeam where teammates can show up authentically.

To the right individual, we offer very competitive compensation, a robust benefits package, an award-winning culture, and rewarding career growth. 

Brighton Jones provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or caste. In addition to federal law requirements, Brighton Jones complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.