Swell Attendant (Part Time)

Swell Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role

The Swell Attendant is responsible for supporting the daily operations of the resort's retail boutique, delivering outstanding guest service while achieving sales goals. This role focuses on product knowledge, merchandising, and maintaining the overall presentation and organization of the retail space. This position is part of the Retail team, reporting to Retail Management.

What You Will Do

• Greet and engage guests, providing exceptional and personalized service
• Assist guests in selecting merchandise by sharing product knowledge and recommendations
• Achieve individual sales goals and support overall boutique performance targets
• Maintain awareness of promotions, new arrivals, and product offerings
• Assist with merchandising, floor moves, and maintaining visual display standards
• Process transactions accurately, including sales, packing, and gift wrapping
• Receive, unpack, tag, and replenish merchandise on the sales floor
• Maintain cleanliness and organization of the boutique and stock areas
• Assist with inventory counts, stock control, and price updates
• Monitor stock levels and report discrepancies or shortages to management
• Follow all opening and closing procedures and maintain operational standards
• Communicate guest feedback or special requests to management

What You Bring

• High school diploma or equivalent experience
• Previous retail or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, guest-focused environment
• Strong organizational skills and attention to detail
• Ability to operate retail systems and point-of-sale equipment
• Ability to work independently and as part of a team
• Flexible availability including mornings, evenings, weekends, and holidays
• Ability to complete transactions accurately and efficiently

What We Offer

• Competitive Salary & Wages
• Comprehensive benefits package
• 401(k) Retirement Plan
• Excellent training and development opportunities
• Complimentary accommodations at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

Schedule & Hours

• Part-time schedule, including mornings, evenings, weekends, and holidays

Work Authorization

• Candidates must have valid authorization to work in the United States at the time of application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.