Senior Inland Marine Technical Claims Specialist

Company Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. This role is a fully in-office position in one of our Argo offices: Albany, Chicago, Houston, Los Angeles, Omaha, or Richmond (VA). You will handle the company's most complex inland marine claims, including Builder's Risk, Contractor's Equipment, and Motor Truck Cargo, ensuring accurate, timely, and cost-effective resolution. Work Environment - This is a 100% in-office position. Candidates must be able to work on-site at a designated office during standard business hours. Essential Responsibilities Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomes. Conduct in-depth investigation, analysis, and information gathering to resolve complex and undefined claim issues. Analyze policy language, endorsements, claim forms, client instructions, and supporting documentation to determine coverage applicability. Manage claims in litigation, ensuring appropriate strategy and resolution approach. Set, evaluate, and adjust reserves with consideration of policy wording and claim developments. Coordinate internal and external resources, including experts, TPAs, and vendors, to support claim resolution. Monitor and evaluate TPA performance for US-based programs. Qualifications & Experience Minimum of 7 years of experience handling commercial inland marine claims, particularly motor truck cargo, with exposures of $100,000+. Bachelor's degree required (or equivalent combination of education and experience, including insurance designations or additional relevant experience). Active New York General Adjuster License, or reciprocal Florida, Texas, or California license required, or obtainable within 3 months of hire. Experience working with specialty programs, TPAs, MGAs, or third-party vendors preferred. Strong understanding of insurance operations, including claims impact on profitability and business performance. Proven ability to manage complex, ambiguous claims requiring independent judgment and discretion. Skills & Competencies Strong analytical, investigative, and decision-making skills. Excellent negotiation and claims resolution abilities. Deep understanding of reserving practices and financial claim management. Strong time management and ability to handle multiple priorities and deadlines. Clear, professional written and verbal communication skills. Ability to build strong relationships with internal and external stakeholders. Client-focused mindset with ability to develop value-added solutions. Innovative and solution-oriented thinking, with intellectual curiosity. Ability to work effectively in a fast-paced, evolving environment. Proficiency in Microsoft Office and related business systems. Commitment to professional development and continuous learning. Strong ethical judgment and commitment to doing the right thing. Compensation Base salary varies by location and experience. Employees are also eligible for an annual bonus based on company and individual performance, along with a comprehensive benefits package. Richmond: $137,500 - $165,000 Chicago: $151,000 - $181,250 Los Angeles: $165,000 - $198,000 About Working in Claims at Argo Group Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Adjusters are empowered with broad authority and encouraged to develop creative, individualized solutions for each case. We have a very flat organizational structure, enabling our employees to have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions, and we even offer rewards for creative and innovative ideas. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and would like to discuss reasonable accommodations related to applying for employment, please contact our Benefits Department at View phone number on click.appcast.io. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and/or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations. The collection of your personal information is subject to our HR Privacy Notice. Benefits and Compensation: We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. #J-18808-Ljbffr