Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
- Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
- Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
- Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
- Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
- High School diploma or equivalent required. Bachelor’s degree preferred.
- 3+ years of customer service experience.
- 2+ years of experience in a leadership / supervisory role preferred.
- Effective communication skills.
- Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC1)
#ZR-ILCS
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead - Bilingual in Wadsworth, IL vacancy
$33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team...BilingualHourly payLocal areaUline
Gurnee, IL1 day ago$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our...SuggestedHourly payLocal areaUline, Inc.
Gurnee, IL12 hours ago- ...standards, providing necessary training, and documentation on policies. Candidates should have a Bachelor’s degree in social services and be bilingual in English and Spanish. The position offers various benefits including paid days off, healthcare, and competitive salaries...Bilingual
- PLS, a leading retail provider of financial services, is seeking a Shift Supervisor to lead a team in delivering outstanding customer service and achieving store goals. The role includes supervising... ...English fluency is required, and bilingual English/Spanish is a plus. #J-18...BilingualFlexible hoursShift work
- ...Position Type: Support Staff/Paraprofessional / Bilingual Date Posted: 10/19/2026 Location: Warren Township High School Date Available: ASAP District: Warren Township High School District 121 Substitute Paraprofessional Applicant must...BilingualImmediate start
Lake County Schools Consortium
Gurnee, IL3 days ago $63.44k - $105.74k
...day leadership and direction for the Call Center in close partnership with the Vice President of Virtual Services. This role builds and sustains a high-performing team, advancing a culture of service quality, accountability, and continuous improvement. The manager is...Abbott Laboratories Employees Credit Union
Gurnee, IL5 days ago- ...seeking a Dual Language MTSS Specialist to lead literacy, math, and behavior support... ...You will work with the district and school teams to implement MTSS, guide data-driven instruction... ...language proficiency and experience with bilingual education and curriculum #J-18808-Ljbffr...Bilingual
- ...Taco Bell franchisee is seeking a Shift Lead to support the Restaurant General Manager... ...ownership to solve problems. You will guide Team Members to complete assigned duties and... ...welcoming environment for both Team Members and customers, and you will follow cash, security,...Shift work
- ...product in the backroom and dispose of trash as needed. Report service visits through a mobile application. What We're Looking... ...Ability to work independently with integrity and professionalism. Bilingual in both Spanish and English is a plus! CROSSMARK is a part...BilingualMonday to FridayWeekend work
Acosta
Zion, IL4 days ago - ...appropriate) Competitive Compensation Hiring ART, LPC, LSW, LCPC, LCSW, or LMFT Bilingual/Spanish plus but not required Job Summary We are seeking licensed therapists to join our team! In this role, you will diagnose and treat psychological disorders, teach...BilingualWork at officeFlexible hours
TabulaRasa Integrative Health Inc.
Gurnee, IL15 days ago - ...forwarding, and shipping solutions nationwide. We support customers with dependable delivery service and a strong commitment to safety, professionalism,... ...of delivery scanning systems (i.e. POD) Customer service-related work experience Bilingual English/Spanish...BilingualWork experience placementImmediate start
CARGO EXPRESS FREIGHT TRANSPORTATIO
Zion, IL4 days ago - ...when necessary. Initiate and lead investigations into non-... ...Communicate professionally with team members and respond to emails... ...Word, Excel, and Outlook. Bilingual proficiency required. Ability... ...! As an industry-leading full-service staffing agency, we have all the...BilingualFull timeTemporary workWork at officeLocal areaShift workAfternoon shift
Accurate Personnel
Gurnee, IL3 days ago $100k
...Excellent opportunity to join a leading, national credit card... ...industry experience. Slice Merchant Services offers innovative payment... ...dedicated sales manager & support team, continued results-driven... ..., positive, persistent style Bilingual Motivated self-starter with effective...BilingualLocal areaSlice Merchant Services
Zion, IL3 days ago$16 - $18 per hour
Pro Customer Service Sales - The Home Depot This role is part of the Home Depot Pro Customer Service/Sales Team, dedicated to delivering an exceptional experience for professional customers... ...of customer service and safety. Bilingual communication skills may be preferred...BilingualFor contractors$20 - $24 per hour
...physicians with experience at leading academic medical centers, USA... ...about what's ahead, and the team we're building to get there.... ...experience and qualifications Bilingual Requirement: English & SpanishKey... ....Deliver exceptional patient service while managing a high volume...BilingualFull timeMonday to FridayUSA Vein Clinics
Gurnee, IL5 days ago$65k - $90k
...Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound... ...: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I...Full timeFlexible hoursThe Radu Group
Zion, IL3 days ago- CareDiem Home Care of Gurnee in Illinois is seeking a compassionate bilingual caregiver fluent in English and Spanish to support seniors at... ...full-time and part-time schedules available in a caring, supportive team environment. #J-18808-Ljbffr CareDiem Home Care of GurneeBilingualFull timePart timeFlexible hours
$20.69 per hour
FedEx Freight, Inc. in Zion, IL is seeking a Customer Service/Administrative Clerk to support daily operations in the service center. Starting wage is $20.69 per hour with an evening shift from 4:00 PM to 9:00 PM, and responsibilities include handling documentation for...Hourly payAfternoon shift- ...requires Spanish language proficiency and focuses on growing the customer base, delivering a differentiated customer experience, and... ...digital tools, and comply with risk and policy guidelines in daily branch operations. #J-18808-Ljbffr PNC Financial Services Group, Inc.Bilingual
$52 per hour
...conducting medical management and health education programs for customers on government health care programs. Accountabilities include... ....Patient education experience.Condition Management experience.Bilingual in English and Spanish.Transition of Care experience.Experience...BilingualPermanent employmentRemote workHireOps Staffing LLC
Gurnee, IL2 days ago$20 - $24 per hour
...physicians with experience at leading academic medical... ...what's ahead, and the team we're building to get there... ...exceptional patient service while managing a high volume... .... Leverage bilingual communication skills to... ...Proven patient-facing or customer service experience in a...BilingualFull timeMonday to FridayUSA Clinics Group
Gurnee, IL4 days ago- ...direction of the Executive Director of Youth Services, the full-time School-Based Therapist... ...comprehensive background investigation - Bilingual in English/Spanish a plus \ Essential Duties... ...in community collaboration and treatment team meetings in support of students. -...BilingualFull timeInternshipWork at officeLocal areaMonday to FridayDay shiftAfternoon shift
Warren Township
Gurnee, IL1 day ago - ...instructional setting without constant teacher oversight; work in a team situation; • Deliver instructional programs to students who... ...support students with medical or health needs; • In an ESL/Bilingual position, if specified by the administration, ability to be...Bilingual
Zion Elementary School District 6
Zion, IL1 day ago - ...the Galvez Insurance Agency team as a Sales Representative... ...relationships and provide exceptional service Generate leads through networking and... ...Requirements Sales or customer service experience (... ...Strong communication skills Bilingual (Spanish/English) preferred...BilingualAfternoon shift
Dreysi Galvez Farmers Insurance
Gurnee, IL2 days ago $15 per hour
...Associate supports the store team on a short-term basis by consistently... ...delivering outstanding guest service experiences in a sales... ..., store maintenance, and customer service activities. The ideal... ...spoken and written English; bilingual English/Spanish speaking and...BilingualTemporary workSeasonal workLocal areaFlexible hoursNight shiftGameStop
Gurnee, IL1 day ago- ...supplies.Work Environment: Retail store environment to limited travel.Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.About Us: Product Connections is a part of Acosta Group – a collective of the...BilingualPart timeLocal areaShift work
Acosta
Gurnee, IL1 day ago $17 - $20 per hour
...Description We are seeking a Bilingual Scrap Yard Associate for a... ...operations by assisting customers, keeping traffic moving,... ...metals. Strong customer service and communication skills.... ...connecting top talent with leading organizations. Our team helps job seekers find...BilingualHourly payMonday to FridayMidway Staffing
Gurnee, IL16 days ago$16.06 - $19.27 per hour
...Reimbursement are available after one year of service. \ Advia offers a bilingual premium for this role. This premium... ...why you should join the Advia team. As a team member of Advia, you can... ...skills. - Cash handling and customer service experience is strongly preferred...BilingualHourly payFull timeAdvia Credit Union
Gurnee, IL1 day ago- Uline, a family-owned distributor of shipping and packaging materials, is hiring a Bilingual Customer Service Representative in the Kenosha area. You will process orders, answer questions, and provide legendary service over phone, email, and chat. This on-site, full-time...BilingualFull timeFlexible hours
- Make a Real Difference CareDiem Home Care is hiring compassionate, skilled caregivers to help clients live safely and independently at home. If you love caring for others and want to be supported and appreciated, we want you! We are looking for caregivers that can do an...BilingualWeekly payLive inWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
Related searches
- customer Wadsworth, IL
- customer satisfaction Wadsworth, IL
- customer service Wadsworth, IL
- client service professional Wadsworth, IL
- customer service position Wadsworth, IL
- customer service opportunity Wadsworth, IL
- client service Wadsworth, IL
- customer support Wadsworth, IL
- customer care technician Wadsworth, IL
- remote customer service chat Wadsworth, IL