Lead Field Service Technician

Lead Field Service Technician

Honeywell Intelligrated is seeking a Lead Field Service Technician to provide onsite support to our customers distribution centers in the Southeast region.

As a Lead Field Service Technician, you will install and maintain new and old material handling and sortation equipment, respond to emergency service calls, and overall provide general customer support for all Intelligrated and Legacy made equipment, including sortation, AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple types of conveying equipment.

You will also gather data utilizing specific reports and Intelligrated procedures and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, you will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.

You will travel throughout and reside in any of the following states following areas: OK, AR, TX, TN, LA, MS, AL, GA, FL, NC, SC.

Learn more about the types of equipment:

Warehouse Automation | Honeywell Intelligrated

Palletizing Solutions | Honeywell Intelligrated

Responsibilities

Key Responsibilities:

• Performs mechanical and electrical installation or modification to Intelligrated & Legacy equipment – 20%
• New equipment commissioning and integration – Troubleshoot mechanical, electrical, and PLC issues – 40%
• Modify, adjust, or develop robotic and PLC application code – 20%
• Complete various weekly reports – 10%
• Train and supports resident technicians – 10%
• Travel 85% throughout the Southeast region, and occasionally to other regions.

YOU MUST HAVE

• The following combination of education and experience:
• High school diploma (or equivalent) and 5 years of experience.
• Associate's Degree in Engineering and 2 years of field experience.
• 2+ years of strong mechanical, hydraulic, and electrical aptitude.
• 2+ years of experience with conveyor systems and high voltage electrical motors (VFDs, Servo, etc).
• 2+ years of experience utilizing MS Office products and Operating Systems (i.e. Windows 11).
• Valid Driver's license.
• Reliable transportation to a major airport (Must be within a One Hour commute of nearest airport).
• Willingness to travel 85% of the time throughout the Southeast region, and occasionally to other regions.

WE VALUE

• PLC Programming skills.
• Diagnostic proficiency with one of the types of PLC (Modicon, PLC5, PLC500).
• Working experience of electrical wiring and reading of schematics.
• Prior Customer Service Experience
• Ability to work independently (self-starter) and with teams.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits

ABOUT THE BUSINESS UNIT

Honeywell Intelligrated is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through increased flexibility, efficiency and accuracy.

Honeywell recently announced plans to sell its Intelligrated (IGS) business to American Industrial Partners ("AIP"). At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We expect this role, dedicated to the IGS business, will be part of this future transaction when it closes.

Intelligrated is currently unable to consider applicants who would require current or future sponsorship for employment authorization for this position. Candidates must be authorized to legally work in the United States without current or future sponsorship requirements.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info

• Job Identification 148142
• Job Category Customer Experience
• Locations 2101 CityWest Blvd, Houston, TX, 77042, US 7901 Innovation Way, Mason, OH, 45040, US (Remote)
• Hire Eligibility Internal and External
• US Person Due to U.S. export control laws, candidates must be U.S. citizen, U.S. permanent resident, or have protected status under asylum or refugee.