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Measure Tech Part-Time - Easley, SC

The Home Depot

Position Purpose The Measure Technician (In‑Home Advisor) works independently in a traveling field role in support of The Home Depot’s Field Services Organization. The role is to provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. Responsibilities include performing in‑home measurement appointments, creating, maintaining, and improving customer relationships, supporting sales, responding to product inquiries, taking measurements, and coordinating installations within the Measurement Services center Field Services Organization. The associate conducts work within a pre‑defined geographical area and may also provide services support to company locations. All actions are completed with company‑issued devices. The position focuses on achieving various service goals, including customer service, measurement accuracy and timeliness, and sales productivity, and reports directly to the Assistant Market Manager. Key Responsibilities 60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments as efficiently and accurately as possible. 4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned. 1% Compliance – Follow all policies, procedures, and adhere to the work schedule. 35% Customer Service – Ask customers open‑ended questions and listen to responses about their projects and product needs; describe features and benefits of merchandise and the steps involved in completing projects; demonstrate product and services knowledge in answering customer questions; identify opportunities to engage customers in other services programs. Direct Manager / Direct Reports This position typically reports to the Assistant Market Manager. This position has up to 0 direct reports. Travel Requirements Travel between locations is required. Physical Requirements Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8–20 pounds). Working Conditions Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications Must be 18 years of age or older. Must be legally permitted to work in the United States. Reliable transportation. Preferred Qualifications None. Minimum Education The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Minimum Years of Work Experience 1+ years of previous related work experience. Preferred Years of Work Experience 1+ years of previous related work experience. Minimum Leadership Experience No previous leadership experience. Preferred Leadership Experience No previous leadership experience. Certifications None. Competencies Action Oriented Collaborates Communicates Effectively Customer Focus #J-18808-Ljbffr The Home Depot

Vacancy posted 4 days ago
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