Specialist II, Damage Protection

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Damage Prevention Specialist II is responsible for conducting investigations on all excavation related damages to Liberty’s subsurface installations, identifying and marking the location of our utilities to minimize damage or disruption of service due to construction excavation activities. To help implement our companies Damage Prevention Program including performing patrols, locates, and construction and excavation inspections. Officers will conduct proactive outreach to excavators, including Licensed Contractors (2nd Party and 3rd Party Excavators), Public Works Departments, Agricultural Professionals, Handymen, and Homeowners, etc. The officer will have leadership responsibilities and may act as a supervisor.

Accountabilities

• Have the ability and determination to work safely.
• Conduct investigations for all damages, document, and report any violations.
• Must be willing to work overtime as required and is subject to emergency call outs and stand by.
• Must be willing to travel to other areas to assist and work as needs of the business require, this includes work assignments in other districts which may require overnight stay(s) and/or weekend work.
• Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during excavations.
• Coordinate local Damage Prevention and Public Awareness activities.
• Provide oversight and inspection to ensure asset protection and compliance with Company procedures for excavation activities near pipeline facilities.
• Represent the Company during contact with landowner/tenants, public officials/emergency officials and at local meetings. (One-Call, Pipeline Groups, Soil Conservation, GUCC, etc.)
• Train and oversee company and third-party personnel as required (e.g., personnel and progression, contractors, visitors . . .).
• Perform governmental compliance activities (PHMSA, State Agencies, EPA, etc.).
• Perform mapping, recordkeeping, and data entry duties per Company policies.
• Identify, report and correct safety and environmental concerns.
• Actively participate in safety programs and initiatives, participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
• Complete all applicable documentation and recordkeeping; perform all work in compliance with Company standards, procedures, regulatory and Company tariff requirements.
• Develop deep understanding and proficiency with Georgia 811 law.
• Demonstrate performance towards operational excellence.
• Deal with a wide variety of people with tact, courtesy, and professionalism.
• Other duties assigned.

Education and Experience

• Bachelor’s Degree or equivalent experience.
• 5 years of utility or related experience (in damage prevention, and/or public safety and/or investigations).
• Proficiency in computer applications (including MS Office)
• 2+ years of experience in conducting complex investigations.
• Supervisory experience is an asset
• This is a safety sensitive position.
• Position will require 30-50% travel time within Liberty’s service territory.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.