Bartender - Creole Queen FT and PT
New Orleans Paddlewheels
Bartender Position
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **We require pre-employment drug screen and background check. In accordance to Coast Guard guidelines, random drug screens are performed throughout the year.
Position Summary:
As a bartender, you must be friendly, outgoing and possess good communication skills. A guest's dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture. Remember, consistency is a key element in a positive experience. We achieve this by always following recipes. Your individual personality should shine through use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.
Major Responsibilities:
- Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
- Welcome each guests personally within 30 seconds.
- Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
- Work as a team with all Company's personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
- Work with others to keep all areas cleaned and stocked to Company's standards at all times.
- Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes.
- Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
- Arrange bottles and glasses to maintain an attractive display in agreement with Company's standards.
- Wash and sterilize stemware.
- Be attentive! Offer your assistance before the guests has to ask for it.
- Count drinks Guests are served.
- Place current bar tabs in front of Guests with each order.
- Anticipate Guest's needs. Follow the half-full rule when offering another drink. Be alert of Guest signals (raising a hand, looking directly at you, etc.), and acknowledge Guest so they know you will be right with them.
- Learn your guests' names, occupations, and favorite drinks.
- Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary.
- Other duties as directed.
Essential Physical Requirements:
- Walks and stands during entire shift.
- Continuously reach, bend, lift, carry, stoop and wipe.
- Remain stationary for long periods of time.
- Frequent washing of hands.
- Be Able to lift up to 35 lbs.
- Hazards may include, but are not limited to, slipping and tripping.
- You must be of legal age to serve liquor according to state law.
Knowledge and Skills:
- Special Skills or knowledge necessary for this position.
- Basic mathematical skills, ability to handle money and give correct change.
- Basic reading skills.
- Basic computer skills.
- Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes.
- Excellent communication skills.
- Organizational skills
- Multi-task oriented.
- Knowledge of Company's food & beverage specifications
- Knowledge of workplace safety procedures
- Must meet USCG physical examination requirements.
- Must submit to pre-employment drug testing and will then be subject to random screenings as per the US Coast Guard.
- Licenses certification, or registrations required for the position.
- State applicable health and/or alcohol compliance card
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