Guest Service Agent - $29.84
$29.84 per hourFull-time
Hyatt Hotels
Description The Opportunity Dream Downtown seeks an enthusiastic professional to join our Front Office team as Guest Service Agent. This role will be focused on providing efficient service and meaningful experiences; you will be part of a team passionate about lifestyle hospitality, committed to nurturing curiosity and new skills and building connections with guests and colleagues across the hotel. This position reports to the hotel's Director of Front Office. Who We Are The moment you enter the lobby of Dream Downtown, you leave the realm of the everyday. Surrounded by opulent bespoke furnishings and porthole windows inspired by grand ocean liners evoke a bygone era of travel. In every part of our luxury boutique hotel in Chelsea, from the hidden cocktail bar to the chic rooftop lounge, our guests find superlative service and creative verve in the heart of New York City's Meatpacking District. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. The Role The Guest Service Agent - Overnight is responsible for providing attentive, courteous and efficient service to all guests throughout their stay. The Champion of the check-in process, our Guest Service Agents are often our guest's first and last impressions of the hotel. This position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Responsibilities may also include, but are not limited to:
Experience Required:
- Be the expert for guests about hotel services, facilities and hours of operation, as well as the surrounding area.
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
- Review Front Office log and Trace File daily.
- Follow all cash handling and credit policies.
- Be knowledgeable of all rates, packages and special promotions along with in-house groups and hotel inventory
- Have knowledge of emergency procedures and assist as needed.
- Annual allotment of free hotel stays at Hyatt hotels globally
- Paid Time Off
- Medical, Dental, Vision Insurance Packages
- Retirement Savings Plan (401K) with company match
- Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and other local discount
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Experience Required:
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Ability to work a flexible schedule including AM, PM, Weekends, Holidays, and potentially overnight.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to maintain confidentiality of information.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent - $29.84 in York, PA vacancy
$11 - $13 per hour
...Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event...SuggestedHourly payCasual workLocal areaFlexible hoursAfternoon shiftNothing Bundt Cakes
York, PA1 day ago$15.5 per hour
...20 hours/week) Hour: M-F 10am-2pm (flexible), no weekends or holidays Pay: $15.50/hour Job Description Provides housekeeping services in resident apartments, bathrooms, common areas and other areas as directed. Removes dirt, dust, grease, film, etc., from surfaces...SuggestedPart timeFlexible hours- ...snacks Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event...SuggestedCasual workFlexible hoursAfternoon shift
$15 per hour
...We are hiring immediately for part time HOUSEKEEPER AMBULATORY SERVICES positions. Location : Wellspan Health - 924 Colonial Avenue Building N Suite 307, York, PA 17403. Note: online applications accepted only. Schedule : Part time schedule. Monday - Friday...SuggestedHourly payFull timePart timeLocal areaImmediate startRemote workMonday to FridayFlexible hoursCompass Group USA
York, PA4 days ago- ...maintenance instructions, and procedure manuals. Must demonstrate an interest in working with a senior population. Interacts with guests, residents, and staff in a courteous and friendly manner. Team Member is regularly required to stand; walk; use hands to finger,...SuggestedFull timePart timeFlexible hours
Seaton Springwood
York, PA2 days ago $15 per hour
...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...Full timeLocal areaShift workDay shiftHealthcare Services Group
York, PA1 day ago$16.5 per hour
...works with and supports other servers and coordinators. Responsible for taking and delivering food and beverage orders in meal service Assists in dining room/catering set up Exhibits positive customer service by engaging with residents/customers and becoming familiar...Full timeWeekend workAsbury Communities
York, PA3 days ago- ...Associates accrue anywhere from eighty (80) hours to one-hundred and sixty (160) hours of vacation time each year (based on years of service). We offer supplemental life insurance, associate advocacy benefits, and a host of voluntary benefits from accident insurance to...Part timeWork at officeImmediate start
CosmoProf Beauty
York, PA3 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
York, PA3 days ago- ...Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive... ...who are focused on providing efficient service and meaningful experiences. The Room... ...at a full-service hotel. Salary Range: $29.9044 - $39.8726 per hour All qualified...Hourly payFull time
$16.5 per hour
...works with and supports other servers and coordinators. Responsible for taking and delivering food and beverage orders in meal service Assists in dining room/catering set up Exhibits positive customer service by engaging with residents/customers and becoming familiar...Full timeWeekend work- ...Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive... ...who are focused on providing efficient service and meaningful experiences. The... ...lift and carry 50 lbs. Salary Range: $29.9044 - $39.8726 per hour All qualified...Hourly payPart time
- ...and other disciplines. Shows the ability to set priorities. Begins to serve as an engaged member of a team supporting colleagues in service to patients and families and may participate in task forces or other initiatives. Demonstrate the knowledge and skills...Full timeRelocation packageShift workNight shiftWeekend work
UPMC
West Manchester, PA1 day ago $15 per hour
We are hiring immediately for full time FOOD SERVICE WORKER positions. Location: Dallastown Area School District - 94 Beck Road, Dallastown, PA 17313. Note: online applications accepted only. Schedule: Full time schedule; Monday through Friday, 8:30 am to 2:30 pm. More...Hourly payFull timeTemporary workPart timeSummer holidayLocal areaImmediate startRemote workMonday to FridayFlexible hours- ...and other disciplines. Shows the ability to set priorities. Begins to serve as an engaged member of a team supporting colleagues in service to patients and families and may participate in task forces or other initiatives. Demonstrate the knowledge and skills necessary...Full timeRelocation packageShift workNight shiftWeekend work
UPMC
York, PA1 day ago - ...Members are empowered to provide the greatest service anywhere through cross-training in a... ...Cashiers Cashiers are the frontline of guest service as they take orders, process payments... ...Full-time employees (averaging 29.5+ hours/week) are eligible for comprehensive...Bi-weekly payFull timeTemporary workPart timeLocal areaImmediate startShift work
CHUCK E CHEESE
York, PA4 days ago - ...Extended Stay franchised hotel, provide leadership, drive overall service excellence and achieve profitability goals. Responsibilities... ..., overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns and hotel-wide meeting participation...
Candlewood Suites Lancaster
York, PA27 days ago $14 per hour
...individual theatre needs, and/or employee availability, as part-time employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand or be scheduled as either an Usher or Greeter. Floor...Part timeSeasonal workLocal areaRegal Inc
York, PA3 days ago- ...make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. This is a Friday Saturday and... ...integrated and coordinated. Provide outstanding customer service. Experience & skills you need: High school diploma or...Work at officeWeekend work
Equity LifeStyle Properties
Dover, PA2 days ago - ...proficient. As the Staff Pharmacist at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills. This position is more than just a job, it's an opportunity to learn and grow with a...ReliefRemote work
Family First Health
York, PA3 days ago - ...Position Type: Student Support Services/School Nurse Date Posted: 4/8/2026 Location: District Wide POSITION: Health Room Assistant - Anticipated - Full-Time - 9 month/182 day position - 7 hours/day STARTING DATE: 2026/2027 School Year...Full time
Eastern York High School
Wrightsville, PA3 days ago $15 per hour
...Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental...Hourly payFull timeTemporary workPart timeSummer holidayLocal areaImmediate startRemote workMonday to FridayFlexible hours- ...attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation. Responsibilities: Perform various cleaning...
- ...Description Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...
- Description The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast paced position. Pay rate for this...Full time
- ...defects, and malfunctions on a work order and to the Supervisor. # Maintains a clean and well kept housekeeping cart. # Attends In-services and staff meetings. # Cross train in Laundry. # Recognize your role as part of the QAPI efforts of your organization. #...Full timeWeekend work
- ...Housekeeper Job Summary At Pleasant Acres Nursing & Rehabilitation Center, we are dedicated to providing exceptional care and services to our residents. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our facility,...Full timeTemporary work
- ...They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small.?Here, the work means more because...Daily paidFull timePart time
Cracker Barrel
York, PA2 days ago - ...and products, including special offers and promotions Seating guests at their table Ability to run the register and cash out... ...This concept applies not only to how we serve our guests, but the service we provide to our employees as well. Our people take care of our...Flexible hours
Marzoni's Brick Oven & Brewing Co.
York, PA3 days ago - ...Description: Warmly greets guests as they enter the restaurant, accommodating any special needs Answers and addresses all phone calls directed to host/ess stand in a courteous, professional and timely manner Asks if it is guests' first time, and if so, alerts...Day shiftAfternoon shift
Arooga's
York, PA19 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent - $29.84. Be the first to apply!
